About this role
- Must have critical thinking skills to detect changes in condition and follow protocol for urgent care.
- Serves as a leader of the emergency response team.
- Must provide quality immediate care to Residents who are medically unstable or injured.
- Demonstrate good problem solving and decision-making skills.
- Maintain records of Residents that are treated, prepare incidents reports, and notify Family, POA and MD.
- Collaborate with (IDT) Interdisciplinary Team to ensure appropriate follow-up and support is established.
- Handle queries of Residents, Families and MD after a Medical Incident.
- Demonstrate abilities to plan and organize workload.
- Maintain confidentiality of all resident care information.
- Promote excellent Customer Services to help create a positive work environment.
- Promote Associate and Resident satisfaction.
- Other duties as assigned.
- Provide direct nursing services, emergency first aid, and assist in coordinating needed auxiliary services for the independent residents.
Qualifications
- Knowledge of federal and state regulations for long-term care, assisted-living and continuing-care facilities.
- Ability to communicate effectively with staff, residents and families.
- Ability to make independent decisions when circumstances warrant.
- Must possess ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
- Ability to relate information concerning a residents condition.
- Ability to supervise and manage resident care.
- Ability to work in a fast-paced environment with demonstrated ability to juggle multiple tasks and demands.
- Strong verbal and written communications skills.