Road Dock & Door Technician

Spartan Staffing Solutions has partnered with a leader in Material Handling Equipment rental and sales company. Together we are in search of a Dock and Door Technician for their team in Moncton NB

You will be responsible for the overall operational integrity and condition of dock doors with the following responsibilities:

- Receive service call requests from the national call center department

- Explain problems, solutions consequences, conditions, and cost of repairs to customers

- Repair dock products at customers facility including: doors, seals, bumpers, restraints

- Test specific areas, parts, and components to ensure safety and optimal operation of equipment

- Fill out work orders outlining issue, summary of work performed, and actions required

- Fulfill service duties at customer sites on docks and overhead doors

- Meet SLA Agreement standards of service

- Successfully service equipment and encourage repeat business through exceptional customer service

- As a technician, you are the front line contact for customers, so you are comfortable with client contact as well as being technical savvy.

- High school completion or equivalent education proficiency and/or minimum of 1 years of experience as a Mechanical Technician or equivalent related experience.

- Automotive Certification (310S) or Heavy Duty Technician Certification (421A) an asset.

- Welding required.

- Demonstrated knowledge of mechanical and electrical systems.

- Knowledge of the use of hand tools and measuring devices, knowledge of the use of electrical/electronic diagnostic tools/measurements.

- Able to interpret and implement technical procedures.

- Solid knowledge of general Lock-out/Tag-out procedures.

- Strong interpersonal and communication skills.

- Customer service oriented.

- Effective analytical and problem solving skills.

- Ability to be flexible and work in a fast paced and changing environment.

- Possess a valid drivers license.

Compensation/Benefits:

- Salary Negotiable.

- Full Benefits package

- Monday to Friday with some Over-Time

- Company Vehicle to take home

- Future growth and career advancement.

Please send resumes to [email protected]