About this role
FOOD & BEVERAGE LEAD - Elizabethtown Sports Park
ETSP SFM, LLC
LOCATION: Elizabethtown, KY
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: SEASONAL (NON-EXEMPT)
ABOUT THE COMPANY:
Elizabethtown Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Elizabethtown, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Elizabethtown Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
We are looking for positive individuals to lead our food & beverage areas to provide quality service as well as consistent products.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Assist customers as needed with outstanding customer service to take orders for food, snacks, drinks, and treats
- Operate an electronic cash register and credit card machine
- Assist with food prep and cooking
- Keep all food service areas clean and neat
- Balance cash drawer at end of shift
- Handle any customer complaints
- Ensure all health and safety regulations are being followed
- Ability to lead and set example for other Team Members
- Open/close concession stands and ensure all procedures are followed
- Monitor quality control and maximize efficiency
- Other duties as assigned leadership
MINIMUM QUALIFICATIONS:
- Must be able to work nights/weekends/holidays
- Ability to communicate in a positive, friendly manner with patrons
- Minimum two years of customer service experience with general public preferred
- Prior experience in the food and beverage industry
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds
- May be required to sit or stand for extended periods of time
- Facility has intermittent noise