Food & Beverage Supervisor - Woodman's Sports & Convention Center

FOOD & BEVERAGE SUPERVISOR - Woodman's Sports & Convention Center

WSCC SFM, LLC

LOCATION: Janesville, WI

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: Part-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Woodman's Sports & Convention Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Janesville, WI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Woodman's Sports & Convention Center is managed by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) Organization . SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The F&B Supervisor will effectively manage all aspects of a Food & Beverage Concession Area for Woodman's Sports & Convention Center. This position is responsible for delivering an exceptional food, beverage, and service experience for all our guests.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

- Directly align with the SFM Statement and Core Values

- Manage the daily production, preparation & presentation of all food for the facility's restaurant, concessions, and special events to ensure quality consistent product is produced that meets venue standards

- Assist in training, mentoring, and supervising all food & beverage Team Members

- Open, supervise, operate, and close food operation locations throughout the venue

- Monitor quality control constantly

- Manage in weekly and monthly inventory counting

- Manage with weekly inventory orders

- Effectively manage all cooler, freezer, and dry storage areas in facility

- Ensure highest levels of food safety & sanitation are being maintained

- Communicate kitchen equipment repair needs in a timely manner

- Operationally manage Health and Safety practices to ensure inspection compliance that result in an A score

- Record information about inventory and health practices

- Effectively manage customer complaints and suggestions

- Complete special projects and daily assignments as directed

- Effectively manage the food & beverage aspect of a Concession Area during events

- Manage the efficient use of supplies during events

- Effectively train, develop, and hold hourly Team Members accountable

- Assist with catering orders: supply, food preparations, room setup, service, breakdown, etc.

- All other duties as assigned by management

THE IDEAL CANDIDATE HAS:

- Proven success of effective leadership in a high-volume concessions/food & beverage environment

- Experience and success in supervising staff in order to effectively execute a successful shift

- Experience and success in customer service and leadership

- Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

- Food Safety Manager and ServSafe Certifications are preferred

MINIMUM QUALIFICATIONS:

- 2+ years of food & beverage experience in a leadership role

- Requires good communication skills, both verbal and written

- Must have strong leadership and mathematical skills

- Must be detail-oriented and have outstanding organizational skills

- Ability to maintain focus in a high-volume, fast paced environment

- Must be able to work under pressure, be decisive, and work well in a group setting

- Ability to motivate Team Members and prioritize

- Must be able to work irregular shifts to include nights, weekends, holidays as needed

WORKING CONDITIONS AND PHYSICAL DEMANDS:

- Must be able to lift 50 pounds waist high

- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push

- Will be required to operate a computer

- Facility has intermittent noise