About this role
This role supports the day-to-day operation of the Office of the Data Protection Officer (DPO), ensuring the effective management of privacy-related activities across the organisation. The position plays a key role in overseeing privacy complaints, managing the end-to-end process for rights requests and incident management, and providing advice and guidance on a wide range of privacy matters.
Working with both internal and external stakeholders, you will be responsible for driving process improvements, developing reports and dashboards, supporting compliance assessments and privacy-by-design initiatives, and enhancing the DPO Office’s online presence. The role also contributes to the organisation’s digital transformation journey, helping to evolve and strengthen privacy services, processes, and stakeholder engagement.
- Knowledge of data protection legislation, including UK GDPR, PECR, the Data (Use and Access) Act (DUAA), and related privacy regulations.
- Experience of working in a fast-paced environment, managing competing priorities, ad hoc requests, and fixed deadlines.
- Strong stakeholder management skills, with the ability to build and maintain positive relationships across a range of internal and external stakeholders.
- Proven ability to work collaboratively as part of a team while managing responsibilities independently.
Ideally, you'll also have:
- Degree-level qualification, apprenticeship, or equivalent relevant work experience.
- Professional privacy qualifications such as CIPP/E, CIPM, or equivalent certifications.
- Experience of using Microsoft 365 applications, including SharePoint, Excel, and Office 365 eDiscovery, as well as Adobe Acrobat Pro.
- Experience of web content management or webpage design.
- Experience of service design, implementation, monitoring, and continuous improvement.
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