About this role
As a People Services Support Team Member, you will deliver agreed People Services activities in line with business requirements and relevant regulatory and compliance standards.
Delivering a great customer experience to our colleagues is central to this role. You will act as a professional, timely, and high‑quality first point of contact for HR‑related queries across the organisation. You will resolve queries at the earliest opportunity, using sound judgement to escalate more complex cases where appropriate, always ensuring a positive and supportive colleague experience.
Please note this is a 12 month FTC.
- Ability to work to tight deadlines, demonstrating a flexible and agile approach.
- Proven customer service experience, with a focus on delivering a positive and professional experience.
- Strong organisational skills, with the ability to plan, prioritise, and manage multiple tasks to meet deadlines.
- Competent and confident user of Microsoft Office applications.