Pediatric Patient Service Representative - Doctor's Office - Town & Country

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

SIGN ON BONUS ELIGIBLE!!

Join Our Team:

We are searching for a Patient Service Representative for our Mason Road Pediatrics office located at 13001 North Outer 40 Road in Town & Country!

Opportunity:

- Full-time opening

- Monday - Friday. This position also shares in rotating coverage of a Saturday morning shift

- No nights or holidays

- Outpatient clinical practice

- Benefit eligible

Day-to-Day:

- Perform patient check-in/check-out

- Schedule patient appointments

- Collect co-payments

- Verify insurance

- Register patients/update patient demographics

- Answer the telephone

- Assist with referrals

- Balance monies at day end

- May be required to enter physician-related charges into the computer

- May be required to bill hospital/nursing home charges

Who we are seeking ( preferred ) :

- The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.

- Formal training which will probably be indicated by a high school diploma or equivalent.

- 1 or more years of experience working with the public, preferably in a healthcare setting.

- Knowledge of medical terminology,

- Knowledge of the different types of health insurance plans; i.e. HMOs, PPOs, etc.

- PC/Windows proficiency.

- Medical coding familiarity.

- Willingness to assign high priority to patient comfort and satisfaction.

- Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

- Physician-led, supportive practice environment

- Benefits the first of the month following your hire date

- Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous

- Generous PTO policy + 9 paid holidays

- 401k match + profit sharing

- Tuition reimbursement

- Wellness program

- Opportunities for professional growth and mentorship

- Emphasis on work-life balance

EOE