About this role
Key Responsibilities
- Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
- Ensure team adherence to company policies, procedures, and performance standards.
- Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
- Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
- Oversee daily operations to maintain high standards of property quality, safety, and service.
- Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
- Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
- Ensure compliance with all local, state, federal regulations, and company policies.
- Promote community engagement through events, communications, and homeowner outreach.
- Drive long-term strategic planning and identify opportunities for improvement and innovation.
Required Skills / Abilities
- Minimum of 3 years of property management experience. HOA high rise experience is preferred.
- CMCA certification or the ability to obtain within first 6 months.
- Ability to attend evening Board meetings as needed.
- Exceptional leadership, communication, and problem-solving skills.
- Ability to build and maintain client and resident relationships.
- Proven ability to lead teams, manage multiple priorities, and drive results.
- Skilled at developing and executing plans to achieve community objectives.
- Effective presentation skills.
- Acts ethically and upholds Action Property Management’s values.
- Proficiency in property management software and Microsoft Office Suite.
- Strong knowledge of budgeting, audits, reserve studies, and financial reporting.
How You'll Make an Impact
- You will be the expert consultant to the Association and the Board of Directors on matters concerns:
- California Common Interest Development law and high rise requirements
- Davis Stirling Common Interest Development Action
- Civil Codes applicable to non-compliance issues
Education / Certifications:
- Minimum of a high school diploma or equivalent. Bachelor’s degree preferred.
CMCA certification preferred or the ability to obtain within 6 months of
Compensation: $100k-120k/year base salary