About this role
Summary
Sales Executive - Retail Sales is responsible for building strong customer relationships, understanding needs, and offering suitable products and services that drive sales and loyalty.
Tasks
- Identify potential customers via referrals and recommendations.
- Enter relevant information into CRM for retention/business development.
- Sell standard products/services; supervise a team of sales advisors.
- Respond to escalations and provide approvals as required.
- Record and process custom customer orders.
## Education
Bachelor's degree in Business, Marketing, or a related field is preferred; strong sales experience is an asset.
Experience
3 to 5 years of experience in a similar role, with proven ability to work independently.
Skill
- Customer Relationship Building
- Sales Negotiation & Closing
- Product Knowledge & Presentation
- Pipeline & Opportunity Management
- Customer Focus
## Competencies
- Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
- Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.