About this role
Summary
Parts Sales Executive - Retail ensures accurate handling, storage, and movement of parts and materials to support workshop and sales operations efficiently and reliably.
Tasks
- Develop new relationships and act as first point of contact for queries.
- Use tailored materials and questions to evaluate customer needs.
- Identify potential customers via referrals or events.
- Propose products/services based on customer needs and encourage purchase.
- Schedule follow-ups and ensure quality customer data.
- Sell products/services using standard processes; may back office support.
## Education
Bachelor's degree in Business, Logistics, Supply Chain, or a related field is preferred; relevant experience may compensate for formal education.
Experience
3 to 5 years of experience in a similar role, with proven ability to work independently.
Skill
- Inventory Control & Stock Accuracy
- Warehouse Operations & Housekeeping
- ERP / Warehouse Management Systems Usage
- Attention to Detail & Documentation
- Customer Relationship Building
## Competencies
- Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
- Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.