About this role
Northern Arizona Orthopedics is an independent, physician-owned practice with multiple locations throughout Northern Arizona. Our hallmark is our people and their unified efforts to deliver exceptional orthopedic care to our customers -the residents and visitors of northern Arizona.
HOPCo (Healthcare Outcomes Performance Company) is the corporate parent of Northern Arizona Orthopedics. HOPCo is a vertically integrated musculoskeletal outcomes management company that manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks.
Please see below for the functions and requirements to be an Orthopedic Technician with Northern Arizona Orthopedics.
ESSENTIAL FUNCTIONS
- Applies and adjusts fiberglass casts and assembles and attaches orthopedic traction equipment and devices as directed by the physician.
- Educates the patient on the proper care of casts/splints and proper usage of the DME items.
- Knowledge of DME carried in clinic and the indications for each product.
- Maintains log sheets and spreadsheets as required by the Department.
- Places orders using calculated par level with the ability to adjust based on other clinic factors.
- Works with Rapid Auth Team to determine patient financial responsibility for and communicates this to patient. Directs patient how to pay.
- Attends department staff meetings as needed with occasional travel required.
- Available to provide coverage at any CORE clinic location.
- Participates in training new staff.
- Resource for staff and providers regarding department specific questions.
- Occasional suture/staple removal when needed and wound care dressings with explanation to patients on proper care for wounds.
- Puts received stock away in orderly and timely fashion. Ensures work areas are kept organized and tidy.
- Reports new usage trends to DME Manager.
- Performs a visual review of inventory on a daily basis to ensure adequate inventory is in stock for upcoming clinics.
- Assists in clinic with non-clinical tasks during downtime, as assigned by the clinic supervisor/lead.
- Completes tasks in CPS, Spotfire or other systems in a timely manner.
- The job holder must demonstrate current competencies for job position.
EDUCATION
- High school diploma/GED or equivalent working knowledge preferred.
EXPERIENCE
- Completion of Sports Medicine, Orthopedic Technician training program or Medical Assistant program, or at least one year of previous job-related experience with a medical facility preferred.
REQUIREMENTS
- None
KNOWLEDGE
- Knowledge of principles, practices and techniques of DME.
- Knowledge of DME orthopedic standards.
- Knowledge of DME equipment and supply inventory levels in order to monitor inventory levels.
- Knowledge of custom DME measuring devises.
- General understanding of insurance benefits language.
- Knowledge of outside resources to support patient care
SKILLS
- Skill in establishing and maintaining good working relationships with physicians, clinic staff and patients.
- Experience working in an EMR system. Experience with operating a fax/copy machine necessary.
- Skill in developing and maintaining department quality assurance.
- Work environment phone skills necessary.
- Efficient time management and organizational skills required.
ABILITIES
- Ability to evaluate department/clinic inventory levels and report changes/variances to the DME Manager.
- Ability to communicate clearly and establish/maintain effective working relationships
- Ability to maintain confidentiality.
- Ability to adapt to changes in a fast-paced environment.
ENVIRONMENTAL WORKING CONDITIONS
- Active office environment with bending, twisting, standing and lifting.
- Some travel within community.
PHYSICAL/MENTAL DEMANDS
- Requires sitting and standing associated with an active office environment.
- Manual dexterity using a computer keyboard.
ORGANIZATIONAL REQUIREMENTS
- HOPCo Mission, Vision and Values must be read and signed.
#CORE