About this role
Terros Health is pleased to share an exciting and challenging opportunity for a Crisis Specialist - 30 hours at our Flagstaff location .
Terros Healths Mobile Crisis teams provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk-in and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.
If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity , Compassion , and Empowerment , we encourage you to apply!
Terros Health: Extraordinary Care. Empowered People. Exceptional Outcomes.
HOPE ~ HEALTH ~ HEALING
Crisis Specialist - (30 hours), Full-Time Employment
Shift: Sunday-Tuesday, 5am-3pm (30 hours)
(Evening and Weekend shift differentials available)
Bilingual in Spanish is a PLUS (Additional Language Differential is Available)
We are currently hiring for Crisis Specialist position.
This position has a dual role: First, as part of the mobile crisis team, the Crisis Specialist responds on-site to individuals in crisis whose issues cannot be resolved by the crisis call center telephonically. Utilizing best practices in crisis intervention, the Crisis Specialist responds to and supports individuals and families in crisis. Second, engages in administrative activities necessary for the crisis department to function on a daily basis
Your duties would include but are not limited to:
- Performing mobile crisis interventions in a variety of settings including individual residences, schools, and hospital emergency rooms.
- Working effectively and respectfully with clients, families, schools, first responders and all others involved
- Supporting hospital discharges by providing assessment, planning and facilitation with hospital team
- Acting as a key interface between the Crisis Department and the crisis call center
- Ensuring the necessary infrastructure is in place and operating
- Helping manage the Crisis Department schedule
- Working closely with fleet and facilities departments
- Auditing of documentation to ensure administrative completeness and accuracy
- Displaying flexibility and ability to adapt to change
- For licensed clinicians, providing clinical oversight to BHTs as needed
- Assisting Director and Manager with tasks as needed
Benefits & Wellness
We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally
Multiple medical plan options, including a no-premium plan for employees and their families
Multiple dental plan options, including orthodontic coverage
Vision insurance
Group life and disability insurance
Pet insurance
401(k) plan with company match
Interest-free medical line of credit
Financial education, planning, and support resources
Monetary company contribution toward eligible benefits
Bilingual pay differential
Generous Paid Time Off (PTO) – 3 weeks off in the first year
Paid Sick Time
10 paid holidays annually
Comprehensive wellness program featuring wellness challenges, activities, and prizes
Employee Assistance Program (EAP) available to employees and their family members
Trip Reduction Program
Ongoing professional growth and career development opportunities, including:
o Scholarships
o Clinical supervision
o Continuing Education Units (CEUs)
o Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage Employee Discount Program, with savings on:
o Gym memberships
o Car rentals
o Flights, hotels, movie tickets, and more
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Qualifications
Minimum Requirements :
- GED/High school diploma with a minimum of 1.5 years of behavioral health (BH) experience or
- Associate degree in the BH field, or bachelors degree in BH field (e.g. Psychology, Social Work, Counseling), or bachelors degree in non-behavioral health field with 1 year minimum of BH experience
- Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
- Must have valid Arizona drivers license, be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Healths driving policy. Driving is an essential function of this position.
- Ability to work well and tactfully with individuals and groups.
- Ability to perform physical duties associated with this role
- Must pass background check, TB test and other pre-employment screening
Preferred :
- Preference will be given to applicants with previous crisis counseling experience.
- A master's degree or higher in the field of behavioral health (e.g. Psychology, Social Work, Counseling), Arizona BH licensure (e.g. licensed social worker, licensed counselor, licensed marriage and family therapist)
- 1-3 years of Substance Abuse, Mental Health, and/or other crisis management skills