About this role
Key Responsibilities
- Own the team's weekly and monthly qualified-meeting targets, show rates, and meeting-to-close contribution.
- Recruit, interview, hire, and ramp SDRs on an aggressive growth plan. Build the onboarding that gets a new rep productive in weeks, not months.
- Coach daily. Live call listening, recorded call reviews, role plays, and one-on-ones with clear development plans for every rep.
- Build and iterate the SDR playbook: talk tracks, qualification framework, objection handling, texting and email sequences, and disposition standards.
- Run the daily operating cadence — morning huddles, activity tracking, end-of-day reviews — and hold the team to high standards on volume, speed-to-lead, and CRM hygiene.
- Partner with the AE Manager on lead routing, meeting quality, and no-show reduction. Make sure every booked call arrives with complete notes.
- Work with Marketing and Sales Ops on lead scoring, sequences, and tooling so reps spend their time talking to families, not fighting systems.
- Report clearly to the Head of Sales on pipeline created, team performance, and what's working or not.
- Identify and develop your next Team Lead and future Account Executives from within the team.
Qualifications
We care about how you lead as much as what you've done. The ideal candidate has carried a phone quota, then built and coached a team that beat one.
Required
- 5+ years in sales, including at least 1 year managing or leading SDRs, BDRs, or an inside sales team.
- A track record of hitting team targets through coaching and process.
- Experience hiring, onboarding, and ramping early-career salespeople at pace.
- Strong command of outbound and inbound prospecting mechanics: cadences, speed-to-lead, qualification, disposition discipline.
- Fluent with CRM systems, dialers, and sales engagement tools; comfortable building reports and reading a dashboard.
- Excellent written and verbal communication.
What Will Make You Successful
- You coach, you don't just manage. Your reps get measurably better every month, and they can tell you exactly what you're working on with them.
- You build. You'd rather create the playbook than inherit one, and you're comfortable when the process doesn't exist yet.
- You're on the floor. You lead from the middle of the room, not from a conference call.
- You're competitive. You keep score for the team and you take a miss personally.
- You're resilient. Early-career reps struggle, quit, and surprise you. You reset and keep the standard high.
- You're a teammate. You want the AEs to win as much as your own team, and you build that into how SDRs work.
- You take ownership. The team's number is your number.
Nice to Have
- Competitive athletic background, you've been coached hard and you know how to coach.
- Experience in high-velocity consumer sales (education, youth programs, fitness, coaching, insurance, or similar).
- Experience standing up an SDR team from a small group to a large one.
- Passion for youth and college sports.
$100,000 base salary plus variable compensation tied to team performance.
Target OTE: $120,000 in Year 1.
Equity grant.
Clear promotion path to Senior Manager, with a director track for leaders who scale with the team.