About this role
About us
At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
What you'll be doing
- Generating accurate, transparent quotes using our pricing schedule and agreed markup.
- Reviewing vehicle condition, mileage, and service history to identify and recommend additional work - balancing revenue with honesty.
- Keeping customers informed at every stage, from initial quote through to completion and payment.
- Issuing accurate invoices and processing payments, ensuring everything reflects what was agreed.
- Confirming work meets the agreed scope before vehicle release and making sure any safety recommendations are always evidence-based.
What you'll bring to Splend
- A background in a dealership, workshop, parts or similar customer-facing automotive role.
- Strong customer service and negotiation skills - you know how to have commercial conversations without burning trust.
- Comfort working across quoting, CRM, and invoicing systems.
- A solid working knowledge of vehicle servicing and common wear items.
- A sales style built on transparency, you'd never recommend work you couldn't justify.
Our benefits
💰 Commission: earn based on your performance
🎂 Day off for your Birthday!
🚘 Salary packaging with 15% employer contributions for Electric Vehicles
📖 Dedicated Learning & Development platform
💭 Employee Assistance Program
🎉 Socials: budget for team and company wide social initiatives
Our Process
Intro with our Talent team to understand your background, aspirations, and answer your questions.