Accounts Manager

Opportunity: Accounts Manager

About the Company

kg&a is a well-established Canadian consulting firm specializing in strategic communications, and advisory services. The organization works with a diverse portfolio of clients to develop strategies, manage complex projects, and build strong relationships with key stakeholders.

With a reputation for excellence, innovation, and collaborative problem-solving, the firm provides employees with the opportunity to work on impactful initiatives while developing professionally in a supportive and high-performing environment. The organization values strategic thinking, accountability, and a commitment to delivering exceptional results for its clients.

Position Summary

The Accounts Manager supports the delivery of integrated communications programs by coordinating projects, managing day-to-day client activities, and contributing to the successful execution of account strategies. This role serves as a key client contact, ensuring work is delivered on time, on budget, and to a high standard while building strong relationships with clients and internal teams. The Manager contributes to account growth opportunities and continues to develop strategic communications expertise through increasingly complex client work.

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Key Duties & Responsibilities

- Serve as a day-to-day client contact, responding to requests, providing updates, and ensuring work progresses efficiently.

- Build strong working relationships with clients and internal stakeholders through responsiveness, professionalism, and reliability.

- Support senior team members in delivering strategic communications counsel and recommendations.

- Prepare presentations, reports, and other media materials that support account objectives.

- Conduct research, benchmarking, environmental scanning, and analysis to support strategic recommendations.

- Draft and refine communications materials, including stakeholder messaging, press releases, web content, social content, briefing materials, and reports.

- Successfully pitch ideas to clients and media.

- Monitor media, industry, stakeholder, and policy developments that may affect client programs.

- Contribute to the successful execution of communications initiatives by ensuring deliverables are aligned with objectives, timelines, and quality standards.

- Coordinate internal and external workflows across account teams and specialist functions.

- Maintain project plans, schedules, status reports, and documentation.

- Monitor timelines and deliverables, escalating issues and risks when appropriate.

- Help ensure projects remain organized, efficient, and aligned to client expectations and hours.

- Identify opportunities to enhance client programs and bring ideas forward to senior team members.

- Support proposal development, pitch materials, and business development activities.

- Assist with reporting and measurement activities that demonstrate value and client impact.

- Contribute to client retention through strong service delivery and proactive support.

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Qualifications & Experience

- Bachelor’s degree in communications, Public Relations, Marketing, Business, or a related field.

- 4–6 years of progressive experience in a communications, public relations, stakeholder engagement, or agency account management.

- Demonstrated ability to manage multiple client projects and coordinate cross-functional teams.

- Experience managing multiple client projects and supporting strategic planning efforts.

- Demonstrated experience producing communications materials and coordinating campaign deliverables.

- Strong written and verbal communication skills with excellent attention to detail.

- Solid understanding of integrated communications, digital engagement, media relations, and stakeholder communications.

- Strong project management, organizational, and multitasking skills.

- Ability to build effective relationships with clients and team members.

- Comfort working in fast-paced, deadline-driven environments.

- Proficiency with project management tools, MS Office/Google Workspace, and digital communication platforms.

- Proactive, resourceful, and solutions focused.

- Strong sense of accountability and professionalism.

- Collaborative team player with a positive attitude.

- Eager to learn, grow, and take on increasing leadership responsibility.

Workplace Requirements and Conditions:

- Hybrid – three (3) days per week in office

- Located in downtown Toronto

To Apply:

Interested and qualified candidates are invited to forward by email a letter of application and a rsum to https://tealandco.com/careers .

We do not utilize Artificial Intelligence (AI) in the screening, assessment, or selection of applicants.