Insurance Specialist

Essential Job Duties and Responsibilities:

- Gaining experience with and in support of the products and services offered by the company including Multi-peril crop insurance, named peril crop programs, and Agribusiness programs
- To assist in the marketing and sales of all lines of business
- Develop a relationship with the agency plant in the assigned division. Assists in training new and existing agents about marketing techniques, products, services, rules/regulations.
- Become familiar with and develop an expertise in Rain and Hail systems and technology available to maximize efficiency for agents and adjusters
- Assisting field structure in management of assigned territory.
- Assisting field structure in communicating company policy and procedures to adjusters and support staff and by communicating territory issues to division management.
- Perform administrative duties including:
- Assisting in investigating and resolving complaints from agents/insured in his/her assigned territory.
- Aiding in collection and documentation of outstanding premium balances.
- Monitoring Quality Control audits in the assigned territory as requested by division management to ensure that the field requirements of the RHILLC plan of implementation are fulfilled.
- Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments.
- Gain experience in the loss adjustment procedures applicable to crops in assigned division.
- Attending industry sponsored seminars, field days, etc. at the direction of division management.
- Assist in the general supervision and management of the timely completion of claims.
- Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

- Ability to recruit and train agents.
- Knowledge of or the ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory, agricultural issues.
- Knowledge of or the ability to gain experience of Rain and Hail’s products, services and systems.
- Knowledge of and the ability to gain the experience of the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, and the other insurance products offered by the company.
- Ability to organize and prioritize multiple tasks.
- Ability to work in a team-oriented environment.
- Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
- Ability to use the Company’s terminology, procedures and systems.
- Ability to use department equipment.
- Ability to perform basic and complex mathematical calculations.
- Ability to drive a vehicle and maintain a valid driver’s license.
- Ability to remain calm and professional during peak periods of activity.
- Ability to work from oral and written communication.
- Ability to maintain confidentiality.
- Ability to work independently.
- Ability to travel away from home for extended periods of time and on short notice.
- Willingness to relocate to another division if requested.
- Ability to assist in other work-related areas as required.

Baccalaureate degree in Agricultural Business or related field required with 1-3 years of experience. A GPA of 3.0 or higher.