FOQA Program Manager

Working at Frontier Airlines

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day.

As a Frontier employee, your work connects to more than a single role. Whether youre supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value.

Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us.

Support for work, life and travel

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.

Depending on role and eligibility, available benefits and programs may include:

- Medical, dental and vision coverage

- 401(k) retirement savings options

- Paid holidays, vacation time and sick time

- Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability

- Buddy passes, based on eligibility and program rules

- Travel-related discounts and employee discounts on select products, services and vendors

About Frontier Airlines

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more.

Were focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.

What Will You Be Doing?

The FOQA Program Manager reports to the Sr. Manager, Operational Safety Programs and leads the companys Flight Operations Quality Assurance program by overseeing flight data analysis, event monitoring, safety trend identification, corrective action support, and integration of FOQA insights into the companys Safety Management System and risk-based decision-making.

Essential Functions

- Lead and manage the FOQA program, including administration, governance, data protection, continuous improvement, and SMS alignment. (25%)

- Facilitate FOQA Monitoring Team activities, including event review, meeting coordination, documentation, recommendation tracking, and stakeholder follow-up. (20%)

- Oversee FOQA data collection, validation, analysis, and reporting to identify hazards, monitor safety performance, and support risk-based decision-making. (20%)

- Develop safety trend analyses, studies, reports, and presentations to communicate emerging risks and support proactive mitigation. (15%)

- Coordinate corrective actions and safety recommendations with operational departments to ensure FOQA findings are assessed, addressed, and monitored. (10%)

- Support SMS, safety assurance, and safety promotion initiatives by integrating FOQA insights into communications, briefings, training support, and continuous improvement efforts. (10%)

Qualifications

- Bachelors degree or equivalent combination of education and airline operations experience.

- Minimum 5 years of aviation safety, flight operations, FOQA, SMS, ASAP, or related operational experience.

- Experience analyzing aviation safety data, identifying trends, preparing reports, and supporting corrective actions.

- Operational familiarity with Flight Operations, Dispatch, Inflight, Maintenance, Training, and airline safety programs.

- Experience with FOQA/FDM software such as Teledyne AirFASE, CEFA, or similar systems preferred.

- Working knowledge of SMS principles, risk management, safety assurance, safety reporting, and safety promotion.

Knowledge, Skills and Abilities

- Knowledge of SMS requirements, flight data monitoring, risk management, safety assurance, safety promotion, and corrective action processes.

- Working knowledge of Federal Aviation Regulations, airline operations, aircraft systems, MELs, dispatch procedures, and flight operations procedures.

- Working knowledge of Teledyne AirFASE, CEFA, ProSafeT, or similar aviation safety data/reporting systems preferred.

- Understanding of Crew Resource Management, aviation human factors, and fatigue risk management.

- Ability to analyze FOQA data, identify operational trends, prepare reports, and develop data-driven safety recommendations.

- Excellent written, verbal, presentation, facilitation, and instructional skills.

- Proficiency in Microsoft Office Suite.

- Ability to manage multiple priorities, maintain confidentiality, protect sensitive safety data, and collaborate effectively with operational departments.

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Some travel and on-call requirements

Physical Effort

Generally, not required.

Salary Range : $72,000 - $96,331

Please note this role has a closing date of on or before 10/29/26 midnight MST

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.