About this role
Role Overview This is an evolved MIS + Business Systems role where you will not only ensure robust reporting and dashboards but also act as the bridge between business and technology teams. You will play a critical role in process improvement, CRM implementation, and supporting the development of in-house software tools that will power Sellability’s next phase of growth.
Key Responsibilities MIS & Analytics
- Own all dashboards, reports, and analytics across sales, marketing, pre-sales, and HR.
- Develop advanced dashboards using Power BI / Tableau / Zoho Analytics / Google Data Studio.
- Provide timely and accurate insights to leadership for business decisions.
- Process Adherence & Operations
- Standardize and document SOPs across departments.
- Ensure process adherence and governance for cross-functional teams.
- Identify bottlenecks in workflows and recommend automation.
- Technology Implementation & CRM
- Lead CRM evaluation, implementation, and adoption (Salesforce / Zoho / HubSpot / MS Dynamics).
- Act as liaison between business teams and tech developers for custom software tools.
- Manage integration of third-party tools with existing systems.
- Digital Transformation & System Improvements
- Drive system improvements and automation to support sales, marketing, pre-sales, and HR.
- Support internal tech team in developing sales & HR tools, ensuring alignment with business needs.
- Stay updated with latest business technology trends and recommend solutions.
Skills & Qualifications
- Graduate / Postgraduate in Business, IT, Analytics, Real estate field
- 5–8 years of experience in MIS, Business Systems, or Digital Transformation roles.
- Proficiency in analytics tools (Power BI, Tableau, Google Data Studio, Zoho Analytics).
- Hands-on experience in CRM implementation (Salesforce, Zoho, HubSpot, or similar).
- Strong understanding of process mapping, automation, and workflow design.
- Ability to work with tech teams (basic knowledge of SDLC, APIs, integrations).
- Excellent stakeholder management and project management skills.