About this role
Role Purpose
To provide administrative and coordination support to the Learning & Development function, ensuring the effective scheduling, delivery, tracking, and reporting of learning activities across Innovo.
- Maintain the training calendar and coordinate scheduled learning programmes.
- Support training invitations, attendance, and completion records.
- Coordinate training schedules, venues, meeting rooms, virtual sessions, materials, equipment, and catering requirements.
- Liaise with facilitators, employees, internal stakeholders, and external training providers.
- Ensure training materials and resources are prepared and available before each session.
- Administer learning activities within SAP SuccessFactors Learning or other approved learning platforms.
- Create and update enrolments, attendance, and completion records.
- Ensure learning records and system data are accurate and up to date.
- Maintain accurate training records, attendance sheets, certificates, evaluations, and supporting documentation.
- Track completion of mandatory and compliance-related training and follow up on outstanding requirements.
- Support internal and external audits by maintaining and providing required training records and evidence.
Key Accountabilities
- Maintain L&D reports, trackers, databases, and dashboards.
- Support the preparation of management reports and presentations.
- Ensure accuracy and confidentiality of employee learning data.
- Support purchase requisitions, purchase orders, invoices, and payment follow-ups related to learning activities.
- Coordinate post-training feedback and evaluation surveys.
- Maintain evaluation results and support reporting on learner feedback
- Support follow-up actions arising from training evaluations.
- Maintain effective communication with participants before and after learning programmes.
- Provide professional and responsive support to employees throughout their learning experience .
- Adhere to Quality standards and support continuous improvement initiatives to enhance business performance.
- Ensure strict adherence of HSE policies and procedures set. Report HSE incidents/violations etc. to superiors on time
- Encourage innovative thinking to enhance outcomes and reduce costs without compromising quality.
Qualifications, Experience, Knowledge & Skills
- Bachelor’s degree in Human Resources, Business Administration or a related discipline preferred.
- 0-2 years of experience in learning and development, coordination or related administrative role .
- Good written and verbal communication skills.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook.