Demand Planner

About the Position

Demand Planners are responsible for forecasting customer demand, analyzing sales trends, and aligning inventory levels to ensure optimal product availability. The ideal candidate will collaborate closely with Sales, Accounting, and Operations to develop accurate demand plans that support business goals and drive efficient supply chain performance. The ideal candidate combines strong analytical skills with excellent communication and a proactive mindset to anticipate market needs and contribute to strategic planning.

Key Responsibilities

- Manage demand for all assigned stock items in SIQ

Collaborate with Account Manager, Alliance Supervisor, and/or Customer Support Representative to improve order and forecast accuracy

- Process and submit vendor purchase orders per SIQ

Purchases should be placed per SIQ suggestions (daily)

- Confirmation of pricing, freight terms, FOB terms, ship dates, per PO

- Process all inter-site transfers

Daily transfers to spokes

- Daily add-on transfers

- Weekly transfers back from spokes

- Site to site transfers

- Obtain PO acknowledgments from vendors and enter/update in Great Plains/Epicor

- Manage lead time in Great Plains/Epicor and SIQ

- Address late PO alerts daily

- Review projected stock-outs daily

Prioritize high-ranked items (item is projected out of stock and existing orders do not cover the shortfall); Medium-ranked items (item is projected out of stock, but existing orders will eventually cover the shortfall).

Expedite inbound PO’s to hub and/or spokes

- Communicate projected stock-outs for critical/common items to Account Manager, Alliance Supervisor, and/or Customer Support Representative and take actions taken to mitigate the issue

- Perform BKO RCA’s daily (responsible for all alliance RCA’s)

Update Customer Support Representative of status of materials

- Enter item replacements into SIQ

- Enter Inventory Management Requests (IMR’s) into SIQ after approval

- Resolve Vendor Issues (recorded in Smartsheet)

SCS is responsible for “Quality Issues” & “Invoice Price Discrepancy Issues”

- Operations is responsible for all other reason codes

Qualifications

- Bachelor's degree in Supply Chain Management, Business, Economics, or a related field preferred

- 2-5 years of experience in demand planning, supply chain, forecasting, or inventory management

- Experience with demand planning software; StockIQ experience a strong plus

- ERP experience – Epicor a strong plus

- Smartsheet experience a strong plus

- Strong organizational skills

- Excellent attention to detail and accuracy

- Strong communication and cross-functional collaboration skills.

Core Competencies

- Adaptability & Continuous Improvement

Adjusts readily to change and seeks ways to improve performance and processes

- Business Acumen

Understands how one's role and decisions impact the cooperative's overall success

- Collaboration & Teamwork

Works effectively with others to achieve shared goals

- Commitment to Cooperative Values

Upholds the principles and mission that guide the cooperative's work

- Dependability & Accountability

Follows through on commitments and takes ownership of results

- Effective Communication

Shares information clearly and listens actively with others

- Integrity & Ethics

Acts honestly and consistently in line with organizational values

- Member Focus

Prioritizes the needs and satisfaction of members in daily work

- Organization & Time Management

Prioritizes tasks effectively to meet deadlines and expectations

- Problem Solving & Decision-Making

Identifies issues and applies sound judgment to resolve them

- Professionalism

Maintains a positive, respectful demeanor in all interactions

- Safety Awareness

Follows safety protocols and promotes a safe work environment

Individual Contributor Competencies

- Attention to Detail & Accuracy

Produces error-free work with strong attention to detail

- Confidentiality & Professionalism

Handles sensitive information with discretion and professionalism

- Customer Service Orientation

Provides responsive and professional internal/external support

- Document & Process Management

Maintains organized records and efficient processes

- Technical & Systems Proficiency

Effectively uses administrative tools and systems

Physical Requirements

This is a primarily sedentary, office-based role. In this position, you can expect to:

- Work at a computer for extended periods, including frequent use of a keyboard and mouse.

- Read and analyze detailed data, reports, documentation, workflows, and project information on a screen and in printed materials, requiring close attention to visual detail.

- Communicate regularly with colleagues by phone, email, virtual meeting, and in person.

- Occasionally move about the office and lift items up to 10 pounds, such as files and supplies.

The statements contained herein describe the scope of responsibility and essential functions of this position but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or provide relief during peak periods. Management reserves the right to add, modify, or remove duties as needed to meet the needs of the organization.