About this role

Key Responsibilities

Reliability & Operations

- Ensure high availability, scalability, and performance of production systems.
- Define and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
- Proactively identify and resolve system bottlenecks and performance issues.
- Perform capacity planning and infrastructure optimization.

Monitoring & Incident Management

- Implement and manage monitoring, logging, and alerting solutions.
- Lead incident response, root cause analysis (RCA), and post-incident reviews.
- Develop automated remediation and self-healing mechanisms.
- Manage on-call support rotations and production support activities.

Automation & Infrastructure

- Automate operational tasks using scripting and Infrastructure as Code (IaC).
- Design and implement CI/CD pipelines to enhance deployment efficiency.
- Standardize infrastructure provisioning and configuration management.
- Drive infrastructure modernization initiatives.

Cloud & Platform Engineering

- Manage cloud infrastructure across AWS, Azure, or GCP environments.
- Optimize cloud resource utilization, security, and cost management.
- Implement containerization and orchestration solutions using Docker and Kubernetes.
- Support hybrid and multi-cloud deployments.

Security & Compliance

- Ensure platform compliance with organizational security standards.
- Implement security best practices, vulnerability remediation, and access controls.
- Participate in disaster recovery planning and business continuity initiatives.

Required Skills

Technical Skills

- Strong experience with Linux/Unix administration.
- Proficiency in one or more programming/scripting languages: Python
- Shell Scripting
- Go
- Java

- Experience with cloud platforms: AWS
- Microsoft Azure
- Google Cloud Platform (GCP)

- Hands-on experience with: Kubernetes
- Docker
- Terraform
- Ansible

- Experience with CI/CD tools: Jenkins
- GitHub Actions
- GitLab CI/CD
- Azure DevOps

Monitoring & Observability

- Prometheus
- Grafana
- ELK Stack (Elasticsearch, Logstash, Kibana)
- Splunk
- Datadog
- New Relic

Database Knowledge

- SQL Server
- PostgreSQL
- MySQL
- MongoDB
- Redis

Qualifications

- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering.
- Experience supporting large-scale enterprise applications.
- Understanding of networking concepts, DNS, load balancing, and security principles.

Preferred Qualifications

- AWS Certified Solutions Architect / DevOps Engineer.
- Azure Administrator or Azure DevOps Engineer Certification.
- Google Professional Cloud DevOps Engineer Certification.
- Kubernetes certifications (CKA/CKAD).
- Experience in enterprise retail, eCommerce, or digital transformation projects.

Soft Skills

- Strong troubleshooting and analytical skills.
- Excellent communication and stakeholder management abilities.
- Ability to work in a fast-paced production environment.
- Strong collaboration and cross-functional teamwork skills.
- Continuous learning and improvement mindset.

Experience

5-10+ Years

Location

Bangalore / Hyderabad / Chennai / Pune (Hybrid/Remote)

Employment Type

Full-Time

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