Supervisor Accounts payable - NAM

WHO WE ARE

At Aptar, we use ideas, design, engineering, and science to create innovative packaging technologies that build brand value for our customers and, in turn, make a meaningful difference in the lives, appearance, health, and homes of people around the world. Every day, Aptar creates "aha moments" for its customers, consumers, and patients by continuously bringing innovations to market that transform non-dispensing packaging into revolutionary product dispensing systems, including those that give people more effective ways to apply their favorite fragrance, children the opportunity to dispense ketchup without making a mess, and patients access to technologies that help them more easily adhere to their treatments. We have facilities in North America, Europe, Asia, and South America and more than 13,000 employees in 18 different countries.

YOU SHOULD WORK WITH US BECAUSE:

- We attract and develop high-performing individuals.

- We foster a diverse and inclusive work environment.

- We empower people to take risks in an open and trusting environment.

- We invest in employee development through local, regional, and global career opportunities.

- We contribute to the communities where we live and work.

WHAT'S NEW AT APTAR

We have an exciting position open at Aptar Querétaro Supervisor Accounts payable - NAM , reporting to the Accounts payable manager, GBS . This position is based in Queretaro, México.

The Accounts payable supervisor is responsible for overseeing all Accounts payable operations performed by the GBS AP teams in Queretaro. The role serves as a key driver of process excellence, ensuring that all activities comply with SLAs and meet defined performance objectives. In addition, the supervisor provides leadership and active involvement in process‑transformation initiatives, ensuring that innovative IT solutions are implemented effectively and with appropriate diligence.

This role is based in Aptar Mexico-Queretaro, one of Aptar’s GBS (Global Business Services) centers to leverage synergies in working with other departments housed in the same center.

THIS IS HOW HIS JOURNEY BEGINS.

- Take the ownership of the Accounts payable processes

- Build relationships with key points of contact across the processes and other functions both within the GBS, wider organization and externally to maintain an understanding of the process context and deadlines

- Independently solve the operational issues in GBS and with particular entities

- Responsibility to meet the deadlines of his/her team and escalate to AP manager when necessary

- Review and validate work accuracy and quality of team members (Accounts payable team)

- Actively monitor, analyze, and drive performance against KPIs, including (but not limited to) on‑time payments, Invoice process cycle times, error rates, and compliance indicators; perform root‑cause analyses for deviations and coordinate corrective actions.
(In line with the GBS KPI and SLA framework applied across P2P services)

- Drive continuous process improvement initiatives within Accounts payable, focusing on efficiency, standardization, risk reduction, and quality improvements; support automation, simplification, and best‑practice adoption in cooperation with AP Manager and other stakeholders.
(Aligned with the supervisor role expectations for operational KPI follow‑ups and continuous improvement execution)

- Prepare and contribute to regular operational reporting, providing clear visibility on performance trends, key issues, and improvement actions to the AP Manager and Senior Manager.
(Consistent with operational KPI reporting and analysis expectations in GBS operations)

Stakeholder management activity

- Participate actively in AP Team governance, at operational level

- Identify problem areas in the process and collaborate to find solutions

- Quality Assurance

Team Management

- Manage resource allocation in the AP team to ensure efficient/effective resource utilization

- Assist the HR Specialist and AP Manager in setting performance measurement procedures for AP team employees

- Conduct yearly appraisal with the team members

- Review team members performance against monthly targets

- Spend time on coaching of the team

- Participate in the recruitment process for the team

WHAT YOU SHOULD BRING ON THE TRIP

- Minimum of Accounting/Finance University Degree

- 5+ working experience; 2+ years of previous AP experience, 2+ years team leadership experience.

Skills/Abilities

- ERP experience (SAP welcome)

- Very good knowledge of global/corporate world

- Very good English skills

- Great communication skills and proactive approach in issue resolution

- Excellent problem-solving skills (critical thinking, decision making)

- Great organization & planning skills

proficient user of MS Office, specifically Excel (e.g. Pivot tables, V-Lookups)

Other requirements

- Corporate / international company exposure

- Experience in shared services environment

- Process improvement

- Project Management

- Open minded

WHAT WE OFFER:

- An exciting, diverse, and values-driven work environment

- Award-winning corporate university offering training and personal development opportunities

- Competitive base salary and performance-based bonus plan

- Opportunities to contribute to the communities where we live and work

Be You. Be Aptar

Aptar is an Equal Opportunity Employer. We believe that a diverse workforce is key to our success. We welcome all members of society, regardless of age, gender, disability, sexual orientation, race, religion, or beliefs.