Purchasing Coordinator-Hybrid (M/F Remote)

POSITION SUMMARY:

The Purchasing Coordinator supports day-to-day purchasing execution through accurate transaction processing, supplier follow-up, purchase order promise date maintenance, and timely resolution of routine Customer Service escalations. This role helps ensure supplier compliance with shipping requirements, maintains organized issue records, communicates routine updates to internal partners, and escalates non-routine commercial or supply issues to the appropriate Purchasing team member.

KEY RESPONSIBILITIES:

- Supplier Shipping Terms, Conditions, and Exception Escalation - Monitor supplier compliance with shipping terms, routing instructions, documentation requirements, and applicable purchase order requirements. Track open exceptions, follow up to closure, and escalate unresolved, recurring, commercial, policy-related, or Buyer-owned issues as needed.
- Customer Service Escalation Support - Review assigned Customer Service escalations by researching order status, supplier commitments, shipment details, and purchasing records. Provide accurate updates and close requests in accordance with standard work and service expectations.
- Supplier Purchase Order Confirmations and Promise Dates - Confirm suppliers have received purchase orders, obtain acknowledgements when required, and maintain supplier-confirmed promise dates in the ERP system. Follow up on missing, outdated, or changed confirmations and communicate updates to affected partners.
- Transactional Purchasing Support, Standard Work, and Improvement - Perform routine purchasing data entry, record maintenance, status updates, documentation, and follow-up activities in accordance with documented processes. Identify recurring transaction issues and recommend practical improvements that increase accuracy, responsiveness, and efficiency.
- Other Support as Assigned - Provide additional administrative and transactional support based on business needs and workload priorities.

WHO YOU ARE (Qualifications)

- High school diploma or equivalent required. Additional education in business, administration, supply chain, or a related field is helpful but not required.
- Prior experience in purchasing, supply chain, customer service, order management, or administrative support helpful but not required.
- Strong attention to detail and accuracy in data entry, record maintenance, and transaction processing.
- Ability to research order status, supplier commitments, shipment details, and purchasing records to support issue resolution.
- Clear written and verbal communication with suppliers, Customer Service, and internal purchasing partners.
- ERP system experience, including purchase order maintenance, promise date updates, and basic transaction entry.
- Microsoft Excel proficiency for tracking open issues, follow-up activity, supplier responses, and basic reporting.
- Proficiency with Outlook, Microsoft Teams, supplier portals, or order tracking tools used to communicate updates and manage follow-up activity.
- Ability to follow standard work, recognize recurring exceptions, and escalate issues requiring Buyer or management involvement.
- Reliable follow-through and ownership of assigned issues through closure.
- Strong organization and ability to manage multiple open follow-ups with urgency and accuracy.
- Customer-focused mindset with responsiveness to internal partners and service escalations.
- Process discipline and willingness to identify practical improvements to improve accuracy, responsiveness, and efficiency.
- Adaptability to shifting priorities, workload changes, and routine business needs.

1ST 6 MONTHS DELIVERABLES:

- Days 1-30: Complete Purchasing Coordinator onboarding and become familiar with purchasing standard work, ERP transactions, supplier communication expectations, and escalation channels.
- Begin supporting assigned routine purchasing activities, including purchase order acknowledgement follow-up, promise date follow-up, supplier status updates, documentation, and record maintenance.
- Review current shipping terms, routing instructions, and Customer Service escalation processes to understand expectations for issue resolution and supplier compliance follow-up.

- Days 31-90: Independently manage assigned Customer Service escalations by researching order status, supplier commitments, shipment details, and purchasing records, then providing timely and accurate updates through closure.
- Maintain supplier order acknowledgements and supplier-confirmed purchase order promise dates with a focus on accuracy, timeliness, and communication of changes that impact internal partners or customer expectations.
- Track routine supplier shipping exceptions, document outcomes, and escalate unresolved, recurring, or non-routine issues to the appropriate Buyer or Purchasing team member.

- Days 91-180: Consistently meet role expectations for transaction accuracy, response time, follow-up discipline, order acknowledgement maintenance, promise date maintenance, and closure of assigned issues.
- Identify recurring transaction, supplier compliance, or escalation issues and recommend practical improvements to strengthen standard work, responsiveness, and process efficiency.
- Demonstrate ownership of assigned transactional purchasing support by maintaining organized issue records, proactively following up to closure, and escalating items requiring commercial decisions or corrective action.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.

WHO IS MATCO
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com .

BENEFITS
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Dress for your day - every day casual/jeans
Employee discounts
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events

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WHO IS VONTIER
Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.

With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let’s power the way the world moves!