About this role
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Expectations on Role and Responsibilities:
- Candidate must have a minimum of 2 years Senior Retail Management Experience
- Be a Brand Ambassador in the market to develop the visibility and the reputation of the brand.
- Ensure budget and targets achievement. Drive strategic performance KPIs.
- Foster a <<couture service>> mindset and act as a role model.
- Foster creativity and colleague centric mindset within the team.
- Sets the agenda and deliver winning goals to:
- Implement clienteling and ensure clients engagement, recruitment, retention and upgrading with high attention on local domestic clients.
- Design and implement business strategy to develop strategic KPIs: conversion rate, cross selling, bags business development.
- Ensure regular and effective cascading of company contents through morning briefings, products and CRM trainings, engaging animation of the store board.
- Impeccable management of the client data base including client assignment and reassignment.
- Built the best team through talents recruitment and retention, ensuring career development and succession plans.
- Grant the right level of coaching and development to all team members to develop their skills and qualities by managing their performance, providing feedbacks, foster their motivation.
- Ensure correct operations and compliance in all administrative procedures including AFS.
Key competencies:
- Ability to communicate with HQ and his team sharing constructive feedback and clear strategies.
- Very good understanding and driving of retail performance KPIs.
- Engaging, positive and motivating communication skills.
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.