Business Development Manager

POSITION SUMMARY:

The Business Development Manager will implement a defined, targeted sales strategy within an established territory to ensure consistent revenue growth and the achievement of sales goals.  This BD Manager understands, promotes and protects MSI’s value proposition within the marketplace while developing and sustaining long-term relationships with Owners, Architects, Engineers, General and Sub Contractors within the Commercial Construction Market.

POSITION DUTIES AND RESPONSIBILITIES:

- Plans and executes sales activities in support of company sales goals and objectives.

- Develops new relationships and business opportunities within an established territory.

- Meets/exceeds monthly sales goals.

- Plans and executes large project sales activities using Dodge and other lead resources.  Maintains a large project focus by calling on all stakeholders of large, targeted projects.

- Partners with “Top Account” personnel as a trusted advisor by establishing, maintaining and growing long-term business relationships.

- Develops an understanding of the project requirements and leads all business development conversations with MSI’s labor-saving services.

- Effectively qualifies customers for Commercial Engineered Services (CES).  Partners with CES to gather and close-out all project documentation and final transactions.

- Works closely with Product Support group to develop custom products that meet project specifications.  Assists as needed in the development of new or special products.

- Prepares and delivers formal presentations to customers on proposed services/products.

- Attends and assists with preparations for trade shows.

- Proactively communicates with the customer to ensure all commitments and obligations for the customer are met and/or exceeded throughout the project/order and provides ongoing support to ensure all needs are met.

- Maintains a high level of communication with inside partners.

- Investigates customer complaints regarding non-conforming or unacceptable products and recommends corrective action.

- Keeps sales manager informed on competitive products, promotional matters, sales techniques, pricing, and market changes.

- Completes and submits timely sales reports on major project activities through CRM or other sources.  Makes manager aware of sales volume, field issues/concerns, expenses, etc.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

There is a minimal risk of injury. Work hours are generally 40 hours a week during normal business hours. May require some additional hours as needed. Up to 50% business travel as required to maintain customer relationships and territory development. Consistent and regular attendance required.

EMPLOYEE ACKNOWLEDGEMENT

This job description describes the general nature and level of work performed by the employee assigned to this position.  It does not state or imply that these are the only duties and responsibilities assigned to the job.  The employee may be required to perform other job-related duties as requested.  All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.

Qualifications

KNOWLEDGE AND SKILL REQUIREMENTS:

- Bachelor’s degree in Business and/or Marketing or related field of study (significant relevant sales experience will otherwise be considered).

- At least 3 years experience in the Commercial or industrial construction industry, some business-to-business sales experience preferred but not required.

- Must have valid driver’s license and reliable vehicle.

- Must be self-directed; able to manage time and projects independently.

- Proficient in MS Office products.

- Strong networking skills to build relationships and sales opportunities.

- Effective presentation skills, negotiation skills and ability to influence customers decisions.

- Exceptional interpersonal and communication skills; both verbal and written.

- Exhibits exceptional organizational skills, prioritization and multi-tasking skills.

- Consistently accepts responsibility and meets deadlines, ability to achieve results when confronted with obstacles.