Per Diem Patient Escort

Applications must be received by posted end date for consideration of position

Summary:

Applicant must possess a high school diploma or equivalent and have experience working with individuals with disabilities. A valid California drivers license, a safe driving record, and eligibility for coverage under the Corporations insurance carrier are required. Applicant must demonstrate a strong commitment to vehicle and patient safety. A valid Basic Life Support (BLS) Provider certification issued by the American Heart Association or American Red Cross is required and may be obtained prior to orientation. Strong oral communication skills, schedule flexibility, and the ability to maintain strict confidentiality are essential. Applicant must be able to assist patients with entering and exiting vehicles, accessing clinic facilities, and using mobility devices or transportation equipment when needed. Must be able follow safety and transportation procedures, protect patient confidentiality, and provide professional support to individuals with disabilities, mobility limitations, and other healthcare needs. This position requires frequent travel between Riverside San Bernardino County Indian Health, Inc. locations and surrounding communities. The Patient Escort may provide coverage for other drivers during illness, leave, staffing shortages, or periods of increased patient transportation needs. Must have Strong oral communication skills, be able to work a flexible schedule, and the ability to maintain strict confidentiality are essential. Must be able to work with the Indian community and be sensitive to the Indian culture and its needs.

Major Duties and Responsibilities:

- Transport patients and/or family in situations where there is no family member available to assume this responsibility in order to assure accessibility to services, i.e., medical, social services, etc.

- Communicates to Outreach Manager or Director of any problems or findings regarding patients that warrant follow-up care.

- Utilizes safety measures in all transports, i.e., locks vehicle when carrying prescription, locks wheelchairs when carrying handicapped, etc.

- For reasons of safety for infants and toddlers up to 40 pounds, infant care seats shall be used when they are transported in company-owned or leased vehicles.

- Safety belts shall be worn by Patient Escorts and all patients during patient transportation or other official business of the program.

- Responsible for the end of the month reports, mileage logs, and auto inspection forms which are due on the third working day of each month to immediate supervisor.

- Responsible for consistently maintaining vehicle in a clean and tidy manner. Preventive maintenance done on a timely basis.

- Responsible for accompanying all patients to medical facility, assisting them in making appointments, interpreting instructions, and for guiding them to and from the building, vehicles and different offices.

- Does not compromise patient confidentiality.

- Positive and courteous interactions with patients and families, as well as other staff.

- Responsible for attending quarterly department meetings.

- Responsible for delivery of medications, patient supplies or equipment, newsletters, pamphlets, and other educational materials, as assigned.

- Safely and properly operates vehicles wheelchair lift with consideration for patients disabilities and abilities.

- Responsible for reporting to work promptly at scheduled time. Uses sick leave appropriately, per organizational policies.

- Responsible for notifying supervisor between 4:00 P.M. and 5:00 P.M. of late transportation on a daily basis.

- This position shall require working on the weekends, early and late hours beyond routine operation hours.

- Other duties as assigned.

Qualifications

Education:

High school diploma or equivalent.

Certification:

Must have current CPR certification that complies with the guidelines set by the American Heart Association (AHA) or the American Red Cross. Certification may be obtained prior to orientation.

Experience:

Have experience working with people with disabilities. Job requires a lot of traveling from site to site to relieve work for other drivers during illness, leave, and to meet patient needs.

Skill:

Must have clear and effective oral communication skills.

License:

Must possess a valid California drivers license, have at least three consecutive years of licensed driving experience, and maintain a safe driving record consistent with California Good Driver guidelines. A current DMV printout is required prior to hire and every six months thereafter. Must remain insurable by the Corporations insurance carrier and demonstrate safe vehicle and patient transportation practices.

Ability to:

- Work a variable schedule.

- Maintain strict confidentiality procedures.

- Be free of communicable diseases.

- Maintain personal cleanliness.

- Be mature and responsible; take instructions; follow directions.

- Follow instructions and exercise independent judgement.

- Manage and maintain personal work schedule using time management skills.

- Work with the Indian population in the service area and gain their confidence and acceptance; have empathetic understanding of and willingness to work with Native American population in the service area; be sensitive to the Indian culture and its needs.

- Maintain records. Read and write at level for satisfactory job performance.

- Have basic computer skills. Enter appointments into system, respond to emails, print documents, etc.

Physical Demands:

- Required to drive over hazardous road conditions if the need arises.

- Assist patients by supporting and guiding to and from vehicles and buildings; must be able to push patient in wheelchair.

- Required to lift, load, and transport equipment. Provides courier service to patients/clinic consisting of mailbags, packages and other bulky items.

- Requires sitting for long periods of time either in vehicle or office settings.

- Required to guide, load, and transport disabled people.

- There is some infrequent exposure to unstable and/or hostile patients, and frequent exposure to contagious diseases.

Appointment Type:

Per Diem, On Call

Salary:

$43,680.00 ($21.00)

Clinic Location:

Soboba Indian Health Clinic (23119 Soboba Rd San Jacinto, Ca 92583)