About this role
Job Description Summary
Assists in the responsibilities of the day to day operations of the Poker Room. Performs the duties of either a Poker Dealer or Poker Supervisor as directed by the Poker Manager or Shift Manager.
As a Supervisor:
- Possesses a good working knowledge and understanding of Poker Games.
- Monitors the performance of subordinates, ensuring adherence to Casino policies and procedures.
- Approves and oversees count table inventory at the beginning and end of shifts.
- Facilitates replenishment of chips.
- Supervises issuance of cards.
- instructs personnel on table assignment.
- Handles minor guest complaints.
- Maintains integrity of the Poker Games.
- Assists the Poker Manager and/or Shift Manager with gaming operations.
- Can perform duties assigned by Shift Manager.
As a Dealer
- Maintain a friendly relationship with guests.
- Exchange cash for playing chips.
- Deals the games in accordance with ACC Poker procedures.
- Adheres to ACC policies, procedures and Internal Controls
- Maintains the integrity of the Poker Room activities.
- Responsible for table security at all times.
- Maintains a clean and neat table at all times.
SUPERVISORY RESPONSIBILITIES
As a Supervisor:
- Directly supervises the dealers.
- Carries out supervisory responsibilities in accordance with the ACC policies and procedures as well as applicable laws.
- Responsibilities include planning, assigning, and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
One or more years related experience and/or training; or equivalent combination of education and experience. Must pass Dealer audition and proficiency test. Must be able to communicate in English