About this role
Company Description
At Kenny U-Pull , we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!
Kenny U-Pull is a division of American Iron & Metal (AIM) , a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.
What we offer:
- A competitive wage starting at $22.10/hr
- A full-time, permanent position
- Vacation, benefits and a RRSP matching program
- Annual AIM tuition scholarship program up to $8,500 per eligible dependents
- The tools and support needed to be successful in your career and professional development
- A dynamic & rewarding work environment that is also a lot of fun!
Job Description
We are currently seeking motivated individuals to join our dispatch team located in Laval, Quebec . As a dispatcher, you are responsible for planning and coordinating vehicle pick-ups at our client locations.
What you're responsible for:
- Planning and organizing driver schedules
- Confirming pickup details and vehicle status
- Checking towing availability and offering customers a timeslot
- Completing order forms and other transactional documents
- Answering internal customer calls and relaying detailed and accurate information to drivers
- Working collaboratively with internal partners including Call Center Agents, Branch Managers, Buyers, and Drivers
Qualifications
To join our team:
- You are bilingual in French and English (required)
- You are a strong communicator
- You have previous work experience in customer service
- You have basic knowledge of Microsoft Excel, Word and Outlook