About this role
Job Description
General Manager
Location: Shawano, WI
Position Overview
We are seeking an experienced General Manager to lead the daily operations and overall performance of a commercial printing facility. This position oversees people, production, customer service, and financial results while maintaining a strong focus on safety, quality, and reliable delivery.
The ideal candidate is a practical leader who understands print manufacturing and can build accountability, develop department leaders, and improve operating performance.
Key Responsibilities
- Direct daily business and plant operations, coordinating priorities across departments.
- Lead department managers and establish clear expectations for performance, communication, and accountability.
- Oversee production planning, staffing, capacity, and delivery commitments.
- Monitor operating budgets, labor costs, material usage, waste, and profitability.
- Review production and financial results to identify problems and implement improvements.
- Partner with sales and customer service to align customer expectations with production capabilities.
- Address significant quality concerns, delivery issues, and customer escalations.
- Support hiring, employee development, performance management, and succession planning.
- Evaluate equipment, maintenance, and capital investment needs.
- Promote safe operations and consistent application of company policies.
Qualifications
- Leadership experience in commercial printing or a closely related manufacturing environment.
- Experience overseeing multiple departments and developing supervisors or managers.
- Working knowledge of print production, finishing, scheduling, and distribution.
- Experience managing budgets, operating costs, and business performance.
- Demonstrated ability to improve productivity, quality, and delivery results.
- Strong communication, decision making, and problem solving skills.
- Ability to balance customer needs, employee development, and financial objectives.