About this role
Field Operations Manager
Locations: Allentown, PA | Candor, NC
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year, with higher salary available depending on experience
CDL: Non-CDL position; Class A or B CDL preferred
Role Overview
We are looking for an experienced Field Operations Manager to oversee and support field teams working on railroad emergency response, derailment recovery, specialty lifting, railcar repair, and track-related projects.
This is a hands-on leadership position for someone who can manage people, make decisions in the field, resolve operational issues, and maintain a strong focus on safety and customer service. The Manager will work closely with Supervisors and field crews and may respond directly to emergency service situations.
Key Duties
- Support Supervisors with the planning and execution of multiple field projects.
- Coordinate assignments, manpower, equipment, and project priorities.
- Monitor job progress, schedules, costs, and customer requirements.
- Provide hands-on direction and assistance during field operations and emergency calls.
- Visit job sites regularly to evaluate safety, quality, productivity, and potential risks.
- Work directly with railroad customers, field partners, and regulatory agencies.
- Coach, train, and mentor employees while assisting with hiring and performance management.
- Help with workforce planning, budgeting, and forecasting.
- Review payroll, labor hours, equipment usage, and project records for accuracy.
- Monitor equipment condition and coordinate repairs, maintenance, or replacement when needed.
- Assist with customer development, relationship management, and industry events.
- Identify operational problems and implement practical solutions.
- Ensure work complies with DOT, FRA, and company safety requirements .
Required Skills & Experience
- Experience in railroad, heavy equipment, construction, or related field operations preferred.
- Previous experience leading or managing field teams.
- Working knowledge of DOT and FRA regulations .
- Experience operating or working around heavy equipment such as cranes, trucks, and excavators .
- Ability to understand crane load charts and rigging requirements .
- Strong leadership, communication, coaching, and problem-solving skills.
- Ability to use Microsoft Office and learn operational software.
- Valid driver's license with a clean driving record.
- Class A or Class B CDL preferred.
- Ability to complete required safety training and certification programs.
Work Conditions
- Frequent overnight travel.
- On-call availability with the ability to report within 1 hour when required.
- Work outdoors in all weather conditions.
- Extended schedules, including weekends and holidays when operationally necessary.
- Active field role requiring walking through railroad work areas and other demanding environments.
- Ability to lift up to 50 lbs.
Benefits
- Training and certification opportunities
- Medical, dental, and vision insurance
- 401(k)
- Disability, Life & AD&D Insurance
- Paid Time Off and holidays
- Career advancement opportunities