Senior Backend Engineer

Location: San Francisco (100% In-Office)
Experience: 5+ years
Salary: $200K - $500k • Offers Equity

About Us

At Giga, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.

Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.

With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we’re on track to power the next trillion voice interactions.

Why Join Us?

- Momentum: Be a part of a team that has seen validation from both customers and investors alike
- Ownership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company’s technical direction
- Growth: Develop yourself alongside top-tier engineers and Founders

About the Role

We’re seeking a seasoned Senior Backend Engineer with hands-on experience in building processes & infrastructure. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.

What You’ll Do:

- Ship and Own Products: Rapidly contribute to our products, eventually owning your own product or product lines.
- Design Scalable Solutions: Crafting systems that remain fast, reliable, and secure as we grow while owning key backend & infrastructure projects.
- Translate Vision into Launches: Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.
- Technical Leadership: Drive technical decisions and architecture design, shaping the foundation of our solutions.

Who You Are / Must-Haves:

- Exceptional Engineer

Backend: Strong experience in Python (Django experience is a plus)
- Cloud: Proficient with AWS or Google Cloud
- Scalability: Familiarity with Kubernetes and Docker is a plus

- Entrepreneurial: Preference for candidates with experience at successful startups — former founders are especially valued
- Seasoned: 5+ years of hands-on engineering experience with roles in leadership
- Gritty: Capable of working long productive hours
- Strong Background: Degree from a top-tier engineering program

Perks & Benefits

- Competitive total compensation
- Equinox membership
- Full health, dental, and vision coverage
- On-demand snacks, coffee, and Doordash Credits
- Ubers covered home

Interview Process

- Screening call w/ recruiting lead (20 min)
- Intro call w/ Founding Engineer (15 min)
- Live coding round w/ Founding Engineer (1 hr)
- In-office interview (full day)