About this role
RESPONSIBILITIES AND DUTIES:
-Answer customer inquiries concerning stock availability/delivery plans, etc.
-Handle sales contracts and orders, follow payment issues, ensure customer satisfactory through accurate and timely action
-Handle customer complaint related to sales order
-Maintain customer database and document filing
-Other ad hoc duties as required
EDUCATION:
- College degree
MANAGEMENT:
None
QUALIFICATIONS:
-College degree, prefer major in business or relative
-Experience in customer service / order handling / management
-Team player and customer-oriented
-Proficiency in MS Office and QAD, or other ERP system