Manager, Category Management / Buying (Produce)

Manager, Category Management / Buying (Produce)

Location: Nine Elms, London | Full-time

About Zapp

Zapp is London's leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

The Role

We are looking for a Category Manager to grow Produce into the standout section of London's best quality catalogue. You will be the commercial engine behind fruit, vegetables and fresh produce, building a range that beats the supermarket on quality and every other rapid delivery app on choice, and keeps getting better.

This isn't traditional produce buying. You will trial new and innovative ranges ahead of the market, stay ahead of what's in season, and push suppliers for the best quality at the best price, all while operating at the pace of a business that restocks in minutes, not days.

Here's What You'd Be Doing

- Own and grow the Produce section: range, quality, price and supplier relationships, with a direct line to what makes London's best quality catalogue.
- Trial new and innovative ranges ahead of the market, backing the products that make Zapp the place Londoners discover something first.
- Stay ahead of seasonality, building the calendar of what's coming so the best of each season lands before anyone else has it.
- Push suppliers for the best quality at the best price, negotiating cost, delivery and payment terms while raising the bar on freshness.
- Turn data into action: know what's selling, what's wasting and what's missing, and use it to keep improving the range.
- Partner with Marketing, Merchandising and Supply Chain so produce availability, freshness and story all land together for the customer.

What We're Looking For

- Experience in Category Management or Buying, ideally in Fresh, Produce or a comparably fast-moving category.
- Strong analytical skills: confident building a business case and pulling insight out of data to drive a decision, not just following one.
- Advanced proficiency in Google Workspace or Excel; experience with BI tools is a plus.
- A genuine curiosity about food and produce quality, and the instinct to spot the next range before customers ask for it.
- High energy and attention to detail: comfortable making quick calls with imperfect information while keeping the details right.
- A tenacious communicator who gets things done with suppliers and stakeholders alike.

Benefits

- Competitive salary
- Enjoy 25 days of holiday per year (plus all bank holidays).
- Private Health Insurance.
- Zapp Credit for testing the Zapp service and experience
- Lunch provided 4 days of a week at HQ
- Extended sick pay and maternity/paternity leave pay.
- Cycle to work scheme.