About this role
Primary Responsibilities:
- Purchasing:
- Purchasing: quotation requests to vendors, preparing and submitting purchase requisitions, issuing, and following up on Purchase Orders. Tracking all purchasing activities.
- Ensure all procurement activities are compliant with company policies and procedures.
- Maintain relationships with vendors to ensure timely delivery and cost efficiency.
- Coordinate ICPOs and related requests (issuing and tracking work orders and transfer orders).
- Monitoring & Tracking:
- Continuously monitor and track progress across assigned tasks.
- Identify and report any deviations or delays, ensuring timely resolution. (weekly report)
- Continuous monitoring of warranty claims, upgrades, and parts status. (weekly report)
- Liaising with customers to arrange the mobilisation of Service Engineers within the timelines required
- Ensure that the Service Engineer resourcing plan is fully updated and accurate
- Assisting with internal and external meetings as required
- Disseminate info out to the Service Engineers relating to job mobilisation
- Financially review Service Projects in Tracker FSM and prepare billing of Service Engineers for passing to accounts department for invoicing out to customer
- You will support the department with other service project duties as required.
- Training Coordination (weekly report):
- Communicate regularly with the Training Department to stay updated on training schedules and requirements.
- Maintain accurate records of training activities.
- Track and report the progress of FSTs in their training assignments.
- Administrative Support:
- Tools calibration (storage management, tracking due dates, calibration)
- Transportation & Hotel bookings (checking invoices, necessary arrangements)
- Provide general administrative support to ensure smooth day-to-day operations.
- Maintain organized records for all operational tasks, communications, and follow-ups.
Education/Qualifications:
Bachelor’s degree or equivalent combination of education and experience
Experience Required:
Working knowledge within a service/manufacturing environment
Key Competencies & Skills:
Strategic
• Ability to work to tight deadlines
• Accuracy and attention to detail
• Good communication & interpersonal skills
Operating
• Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks.
• Be quick to identify critical information and respond appropriately.
• Able to apportion time effectively to complete tasks.
• Able to define, work within and improve business processes based on immediate and future business needs.
• Can be counted on to take personal responsibility in challenging situations and be willing to engage in disputes in order to settle them equitably
Energy
• Will be energised by challenges and drawn towards opportunities
Organisational
• Ability to plan, prioritise and manage own workload