Operation Manager - Coffee Shop / Kuwait

CLC StaffingKuala Lumpur, Kuala LumpurOn-siteContractListed 1 hour ago

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About this role

Career Land Center (CLC Staffing) is hiring an experienced Operations Manager for a large hospitality group in Kuwait.

We are looking for an experienced Operations Manager with a strong background in coffee brands and/or F&B companies. The successful candidate will oversee daily operations, lead teams, maintain service standards, and support the continued growth and efficiency of the business.

Key Responsibilities

- Oversee day-to-day operations across coffee and F&B outlets.

- Lead, supervise, and motivate operational teams.

- Ensure excellent customer service and consistent quality standards.

- Monitor operational performance, productivity, and costs.

- Ensure compliance with company policies, food safety, and operational procedures.

- Identify operational issues and implement practical solutions.

- Work closely with senior management to achieve business objectives.

- Support staff training, performance management, and development.

- Monitor inventory, supplies, and operational resources.

- Prepare operational reports and provide recommendations to management.

- Help improve processes, efficiency, and overall business performance.

Requirements

- Proven experience as an Operations Manager or similar senior operational role.

- Strong experience within a coffee brand, caf group, or F&B company.

- Previous hospitality management experience.

- Strong leadership and team-management skills.

- Good understanding of F&B operations, customer service, and business performance.

- Excellent organizational and problem-solving skills.

- Ability to manage multiple locations or teams is an advantage.

- Strong communication and interpersonal skills.

- Professional approach and ability to work in a fast-paced environment.

- Willingness to relocate to Kuwait.

Benefits

- Competitive salary package

- Transportation provided

- Medical insurance

- Paid annual leave

- Airfare/flight benefits according to employment terms

- Employment visa/work permit support

- Relocation support according to employer policy

- Other benefits included in the employment package

- Opportunity to work with a large hospitality group in Kuwait