About this role
The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services.
Primary Roles and Responsibilities
• Manage the customer experience, education of process and overall customer satisfaction
• Evaluate and review estimates
• Negotiate customer and/or client approval of project scope, estimate and terms
• Collect deposits and draws
• Identify, qualify and schedule subcontractors, engineers, architects and vendors to provide service on active projects
• Create project schedule and timeline
• Coordinate and oversee the execution of services
• Conduct quality assurance activities and resolve issues
• Document and/or review job file to support the services provided
• Maintain communication with internal and external stakeholders
• Ensure all work performed complies with the plans, safety policy, specifications, local codes and permits, and requirements of the scope of work
• Compile and resolve punch list items
• Perform final walk-through with customer
• Secure a signed Certificate of Completion and Certificate of Satisfaction
• Review budgets
• Manage expenses and assist in collecting final payment
• Manage all warranty activities
• Manage any equipment, tools, and materials (assets)
• Perform other job duties as assigned
Necessary Experience, Education and Skills Set
• High school diploma/GED
• Previous construction management experience
• Superb customer service track record
• Effective written and verbal communication
• Basic computer skills including Word and Excel
• Experience in restoration and/or construction preferred
Physical and Work Environment Requirements
• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• Occasionally exposed to extreme conditions such as heat
• The noise level at individual jobsites can be loud