Operational Assurance Analyst

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control Function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services.

The Operational Assurance team are responsible for focusing on all aspects of operational risk management and compliance across Asset Operations. The team will manage and report on all aspects and types of risk and procedural compliance, including ensuring that processes are in place to mitigate against risk, and to ensure safe and efficient continuity of all business systems. T he Operational Assurance Technical Analyst reports to the Operational Assurance Manager and full duties and responsibilities are outlined below.

Main Duties and Responsibilities:

- Deliver the agreed overall Operational Assurance process for Asset Operations, ensuring alignment of methods and standards to company risk, procedural compliance & safety management policies

- Analyse risk, procedural compliance data and safety assessments, to identify, describe and estimate the affect on the business

- Complete necessary assurance reports on an on-going basis

- Provide operational assurance expertise and decision support tools to Uisce Éireann to assist in evaluating projects and investment proposals

- Keep up to date with legislation and leading practice

- Support the development of the Business Continuity Strategy for Uisce Éireann

- Seek opportunities for continuous improvement to the existing operational assurance processes and reporting structures.

- Participate in ongoing operational assurance projects as required.

- Contribute to the development of new policies and procedures within this business area and/or areas that rely on this technical specialism

- Maintain an operational assurance sharepoint site, to ensure up to date, accurate information (e.g. all risk & procedural compliance reports (AO & ERM) are available to employees at all times

- Lead ongoing reviews of risk, procedural compliance & safety plans, procedures and systems

- Work to all policies, processes and procedures to support the delivery of an operational assurance team

General Duties and Responsibilities

- Collaboration with key internal stakeholders across the UÉ business

- Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.

- Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.

- Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation

- Analyse risk, procedural compliance and safety data to support report development

- Develop, maintain and analyse risk, procedural compliance and safety reports

- Other duties as required.

Knowledge, Skills and Experience:

- Demonstrable experience in Risk, Procedural Compliance & Safety Management is desirable.

- Relevant third level qualification and or accreditation is desirable and or relevant experience.

- A minimum of 3 years’ experience in the water, utilities or similar industries is desirable and or relevant experience.

- Ability to develop and maintain effective strategic partnerships with key stakeholders internally and externally.

- Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate complex information to others.

- Proven track record in report development using enterprise systems such as Power Bi.

- Highly motivated individual, working to the highest professional standards and with proven ability to deliver results within a team.

- Strong analytical skills and ability to identify and analyse problems and potential improvements and propose and implement solutions.

- Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements.

- Proactively identifying new areas of improvement and using newly gained knowledge and skill on the job.

* Successful external candidates will be offered a salary within the advertised range based on an assessment of their relevant skills, qualifications, experience and readiness to undertake the responsibilities of the role.

Internal candidates will be considered in line with the application of Uisce Éireann's Pay Model and associated pay policies.

The salary range is designed to recognise that successful candidates may join the organisation at different stages in their career, while also providing scope for future salary progression as capability and experience develop.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender iden