About this role
Narayana Health, one of India's largest and World's most economical healthcare service providers is set to emerge as a global industry model for its ability to reconcile quality, affordability, scale, transparency, credibility and sustainable profitability. From 300 beds hospital in 2001, Narayana Health has grown to a 6900 beds healthcare conglomerate in 2014 with 26 hospitals present in 16 Cities within the country and also has International Presence in Cayman.
NH has been known for its cost- cutting approach and ranked 36th among World's 50 Most Innovative Companies by Fast Companies in 2012. NH has also been a proud recipient of Frost & Sullivan India Healthcare Excellence Awards 2012 in the category Healthcare Service Provider Company of the Year and FICCI Health Care Excellence Award 2012 for Addressing Industry Issues.
Job Purpose:
To register new patients, attend queries, pre-authorization of request, claims, bill recovery.
Job Responsibilities:
- Registration of New / Renewal of the file of patient.
- Attending all the queries of the In-patients / out patient and their relatives or guest regarding the discharge and final bill amount in the hospital.
- Different types of outpatient billing like Yeshaswini / Suvarna / Arogya Raksha / Vajpayee Billing will be raised at the time of discharge.
- Pre authorization request will be sent to the respective scheme office for the approval of the concerned treatment (surgical / medical)
- All the inpatient bills will be sent for the claims to the respective scheme office.
- Cheque entry to be done in the registers once the claims approval from the scheme office is received.
Candidate Requirements:
- Verbal Ability/Communication Skill: Ability to comprehend verbal instructions given by the supervisor or head of the department.
- To give accurate and tactful explanations to patients. Problem solving/ Decision-making
- To think independently and exercise own judgment.
- Able to work accurately and with minimal supervision.
- Ability to comprehend written instructions given by the Doctors and the other related departmental personnel.
- Ability to plan & organize ones work schedule effectively.
- Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel.
- Affinity to work in team.
- Enthusiasm.
- Open-mindedness