About this role
Why Join Iglu?
Founded in 1998, Iglu is the UK’s leading specialist cruise and ski travel agency, operating globally under the Iglu Cruise, Iglu Ski, and Planet Cruise brands. We make booking travel stress-free by offering expert advice across over 6 million ski holidays and 20,000 cruises. Our dedication to customer support has recently earned us top accolades at the 2025 Travel Weekly Agent Achievement Awards and the 2026 UK Cruise Awards. Following our recent acquisition by the Flight Centre Travel Group, it is an incredibly exciting time to join our growing, award-winning business.
Reporting directly to the Head of Operations & Security, you will be joining a lean, highly collaborative team that works closely together to maintain a fast, reliable, and secure cloud estate. This is a hands-on, individual contributor role that balances strong team-based collaboration with a high degree of autonomy. You will not be siloed; instead, you will act as a vital technical bridge to our SysOps team with an "Applied Security" mindset, meaning you won't just flag vulnerabilities into a queue, you will personally investigate, design, and implement the fixes.
What you will do…
- Acting as the primary internal security responder for DART (Detection and Response) escalations, while participating in major incident management alongside the broader operations team.
- Owning end-to-end vulnerability remediation across our AWS infrastructure and end-user devices, partnering with third-party services like Google SecOps and Tenable VM.
- Serving as the technical authority to evaluate high-volume business requests for new AI tools (e.g., Gemini, AWS Bedrock, Claude), assessing security risks and ensuring safe organizational adoption.
- Managing Identity & Access Management (IAM), including configuring SAML authentication, Google IDP, Okta, Active Directory, and Google Conditional Access rules.
- Overseeing AWS and infrastructure security, including AMI rotation procedures, inventory management, and secure AWS integrations in lockstep with the SysOps team.
- Driving efficiency across the security function by leveraging AI tools, scripting (Python, PowerShell), and automation pipelines to eliminate manual toil.
We are looking for experience in…
- SecOps or Systems Security experience (3+ years) in a cloud environment, with a track record of proactively handling production-level threats.
- Mandatory, hands-on technical experience with AWS Security, Google Workspace Administration, and comprehensive vulnerability management.
- An "Applied Security" mindset; you must enjoy getting your hands dirty fixing issues directly in Active Directory, AWS, or Google Workspace rather than simply handing tickets to an Ops queue.
- A pragmatic, autonomous problem-solver who can evaluate cutting-edge AI software risks and run security projects independently from concept to documentation.
- Familiarity with Identity & Access Management (Okta, SAML) and Endpoint/Network Security platforms (e.g., Sophos, CrowdStrike, or similar EDR/XDR).
- Flexibility to work in a hybrid model, commuting to either our Wimbledon or Portsmouth offices as part of a flexible split.
Why Join Iglu?
Iglu.com is the UK’s largest specialist ski and cruise travel agency, we pride ourselves on our first-hand knowledge of the unique packages and holiday experiences we offer.
- Hybrid and Remote working options, you must be based in the UK
- Discounted travel offers for family and friends
- Gym discounts at all major chains across the UK
- Mental Health and Wellbeing Support
- Electric Vehicle Scheme
- 24/7 Online GP Service
- Life Assurance for all
- Help shape the culture of Iglu by getting involved in our Charity or Social Committee
- Bi-annual Company Get Togethers