About this role
What you do
- As part of the Claims Department, you will work on the lodging the insolvency claims to the trustee and follow-up on the progress of the insolvency process
- Lodge the claims to the trustee (analysis of invoices/ statements of
- account/ requests for documents from policyholders/ compliance
- with French legal deadlines)
- Distribution of mails (received electronically) to team members,
- Filing of files
- Close files that have been settled or are irrecoverable
- Follow the progress of insolvency proceedings: telephone reminders to obtain plan dividends.
What you bring
Educational requirements
- Bachelor degree in Administration, Finance / Accounting, Law or Insurance is preferable
- Good understanding of Claims and Collections processes and KPI, reporting and systems is an advantage
Business expertise
- 6 months to 1 year experience is customer service or secretarial activities would be an advantage
Knowledge of IT systems
- Good user of MS Office package, especially Excel (intermediate level); comfortable with figures
- Good user of IT tools in general
- We are seeking innovative thinkers with a strong understanding of artificial intelligence and its applications to join our dynamic team.
Language skills
- Fluent in French (both written and verbal) - mandatory
- Good English level required
Interpersonal skills
- Result orientated and able to work towards zero defaulted tasks
- Good organizational skills; proactivity
- Customer focused
- Flexibility and critical thinking
- Ability to manage own space and time and to work in a fast-paced environment
- Good analytical and problem solving skills
What We offer
- Dynamic and multinational working environment.
- Opportunity to learn and grow- on the job as well as language or professional training.
- Open company culture, flexible working hours / possibility of working from home.
- A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
- Modern and accessible offices.
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106545 | Customer Services & Claims | Professional | Non-Executive | Allianz Trade | Full-Time | Temporary
Headquartered in Paris, Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk, present in over 40 countries with 5,800 employees. In 2025, our revenues reached 4 billion euros, and we guaranteed 1,400 billion euros of trade transactions worldwide. With sustainability, collaboration, and inclusion at the heart of our values, our workplace culture has earned global recognition — demonstrated by our certification as a Great Place to Work and a Gold Medal from EcoVadis in 2025. Disclaimer: Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes.