Business Intelligence Analyst – Supply Chain & Operations Analytic

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The Business Intelligence Analyst serves as a strategic analytics partner supporting Workplace Infrastructure & Logistics and Administrative Services operational functions. This role applies advanced analytics, business intelligence, process automation, and performance management practices to help leaders improve service delivery, optimize resources, support workforce and budget planning, and measure organizational performance. The analyst will develop enterprise-ready reporting solutions, establish KPI frameworks, integrate operational data across multiple systems, and deliver actionable insights that drive continuous improvement and strategic decision-making.

- College/university degree or 1-2 years of experience in data analysis and reporting
- Familiarity with reporting capabilities of existing ERP, CRM and/or database software vendors
- Familiarity with querying and/or programming for data analysis
- Basic understanding of visualization & reporting components
- Knowledge of statistical methods, mathematical techniques, forecasting, cost-benefit analysis
- Research skills
- Interpersonal skills

Desired Qualifications

- Experience supporting operational services organizations such as logistics, supply chain, facilities, workplace services, asset management, food services, distribution, or corporate real estate.
- Experience developing KPI frameworks, dashboards, scorecards, and operational performance reporting.
- Experience integrating multiple business data sources to support enterprise reporting and analytics.
- Experience automating reporting processes and implementing process improvement initiatives.
- Experience supporting workforce planning, budgeting, forecasting, resource optimization, or operational decision support.
- Exposure to data governance, stewardship, and data quality practices.

Desired Technical Skills:

- Advanced Power BI development, DAX, data modeling, and performance optimization.
- SQL querying, data transformation, and data integration experience.
- Microsoft Power Platform experience including Power Apps, Power Automate, and Forms-based solutions.
- Statistical analysis, forecasting, trend analysis, and predictive modeling techniques.
- Experience with operational analytics, service delivery metrics, and performance measurement frameworks.
- Experience working with enterprise operational systems including IWMS, EAM, CMMS, ERP, inventory, logistics, or workforce management platforms.

Additional Information

Hours:

- Monday - Friday, 8:00AM - 4:30PM

Location:

- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602