About this role
To provide internal business and member support through document processing procedures, including mail sorting, mail security inspections, prioritized mail distribution, document imaging, document retention, electronic document filing, routing, and check and statement copy request fulfillment in compliance with the Bank Security Act, Document Retention Regulations, Service Level Agreements, and Navy Federal Guidelines. Works with close supervision and under clearly defined procedures and preforms tasks at an entry level.
- Experience working well independently and in a team environment
- Basic clerical and administrative skills
- Effective verbal and written communication skills
- Basic research, analytical and problem-solving skills
- Basic organizational, planning and time management skills
- Basic skill maintaining accuracy with attention to detail and meeting deadlines
- Basic database and software skills
- Basic skill exercising initiative and using good judgement to make sound decisions
Desired Qualifications
- Working knowledge of document filing, mail handling, document retention and scanning operations
- Working knowledge of Navy Federal products, services, programs, policies and procedures
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM CT
Location:
- 5510 Heritage Oaks Drive, Pensacola, FL 32526