Sales Advisor - London

Boggi MilanoLondon, EnglandOn-siteFull-timeSenior, 5–8 yearsListed 56 minutes ago

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About this role

At BOGGI Milano , we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client.

For us, every sale is an encounter, every client a story.

Entering a boutique means experiencing contemporary elegance.

Role

As a Sales Advisor , you will be a true Brand Ambassador: welcoming each client with care, understanding their needs, and guiding them through a personalized and memorable shopping experience—both in-store and online.
Your contribution will be essential to strengthening the brand image and achieving sales goals through quality service and trusted relationships.

Responsibilities

- Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs.
- Understand customer needs, passionately present the product, and guide them toward the best choice.
- Build long-term relationships with clients, fostering trust and loyalty.
- Promote complementary and omnichannel sales (Click&Collect, Seek&Send, in-store tablets).
- Contribute actively to individual and team sales targets.
- Handle customer requests or complaints professionally, together with the Store Manager.
- Maintain store order and image (front and back areas) aligned with brand standards.
- Support omnichannel flows and inventory activities.
- Assist with cash operations and procedures in compliance with company policies.

Who we are looking for

- You have a strong passion for fashion and customer service.
- You stand out for elegance, empathy, and relational skills.
- You are proactive, results-oriented, and eager to learn.
- You have a positive, collaborative team mindset.
- Previous experience in fashion, luxury, or premium retail is a plus.

Why Boggi Milano?

Being part of the Boggi Milano team means:

- Working in an international environment , where diversity and inclusion are constantly promoted in a healthy and harmonious environment
- Being part of continuous evolution and innovation , in terms of product, processes and omnichannel shopping experience
- Getting constant trainings through our internal school, the Boggi Milano Academy
- Investing on your own career development, as many people who achieved an amazing growth inside of Boggi Milano did
- Taking part in a constantly growing Company, present in more than 50 countries and with many new openings and partnerships planned
- Getting rewarded for your own successes , through our competitive fixed salaries as indicated below (the amount indicated is based on a Full-Time Equivalent position and will be set up according to the candidate’s seniority). A rewarding incentive scheme is also in place, offering the opportunity to increase total compensation!