MAC Regional Education Trainer

Description

Conduct technical education at salons:

- Educate staff in salons about brand's professional products theory, including techniques, applications, and unique selling points.
- Educate and inspire staff in salons on current trends by running workshops for S/S, F/W.

Facilitate retail and professional calendar classes at Education Center:

- Retail Programs: New staff, Ritual & Selling Skills, Performance.
- Professional Programs: FSD, Gray Coverage, Puretone Solution 1 & 2, Trend Color, Trend Style, Damage Remedy and Scalp Remedy Renewal, Treatment.

Conduct In⁃salon training:

- Improve retail and professional product sales for salons.
- Educate new staff and stylists for concept salon.
- Solve individual problems and issues for every salon.
- Conduct product sales training for internal sales staff (SDPs).
- Provide training for newly opened salons.

Create and update salon educational material:

- Create documentation for new products related salon retail, and professional products.
- Update retail product orientation and professional product/technique material. Update in⁃salon training material.
- Create training documents for SDPs.

Assist team and other departments:

- Assist or advanced care training for daymakers and PPT.
- Assist in technical education for concept salon promotional events.
- Assist PR team: SAFA backstage work/events/Press launches.
- Assist salon marketing team: Technical advice and support on locally developed trend collection brochures, salon services, and salon brochures.
- Assist professional product tests when necessary.
- Collect and report feedback on calendar class training.

Qualifications

- Minimum Education Level: A minimum grade 12 education with specialist training in makeup.
- Minimum Years of Experience: 2+ years’ experience. Experience as a Product Specialist and Impact Team Member.
- 1-year experience in an educational and/or leadership role.
- Required Language Proficiency: English

Effort:

- The position requires moderate physical effort.
- Training equipment bags, (weighing approximately 40 lb. when loaded) must be lifted and transferred to and from vehicles and training venues.
- During training, packing and unpacking of materials is required.
- There may be moving and setting up of chairs, tables and furniture required at training venues.
- Travel by air and car may be required.
- At counters, one must stand nearly 8 hours.

Working Conditions:

- Retail Partnered Store (department Store/ retail selling floor).
- Training room (open area studio, or hotel or conference room).
- Make-up room environment.
- Off-site special event location.
- Store.

Analytical/Interpretive Skills:

- Training and coaching new and existing employees and customers.

Communication Skills:

- Proven ability to provide guidance, instruction and product knowledge and training.

Ingenuity/Creativity Skills:

- Demonstrate ability to develop creative, challenging informative and fun ways to