Dishwasher - Part time

Dishwasher (Part- time)

Department: PREPARED FOODS                                                  Reports to: Prepared Foods Manager

Pay Class: A     $16.90 - $21.67 per hour

JOB SUMMARY:

As a member of the Prepared Foods team of the Davis Food Co-op, the Dishwasher position works under the supervision of the Prepared Foods Manager to perpetuate and support an organized and smooth-running Food Service Department. They effectively comply with all aspects of the store including customer service, department conditions, profitability, productivity, and workplace conditions while understanding and upholding Davis Food Co-op’s End Statements.

This is a part-time position. Employees must be available to match the business needs and will be required to work early morning, late evenings, weekends and holidays necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Customer Service Responsibilities - exceed our customers’ expectations for service and provide a welcoming environment for all in accordance with the DFC's customer service standards.

Greet and offer assistance to customers. Demonstrate excellent customer service at all times.

- Demonstrate proper phone etiquette and delivery of messages.

- Know store layout and know which products belong to which departments.

- Be able to explain the benefits of Co-op membership. Understand and be able to explain the difference between a cooperative and other businesses

- Be available to help in other departments as instructed by management.

- Departmental Responsibilities:

- Clean all kitchen items including equipment, walls and floors

- Gathers items from dish pit for disposal or washing

- Scrapes food from dirty dishes and places them in appropriate receptacles

- Set up dishwashing and pot sink area for service

- Place dishes in designated area to make cook and service positions as smooth as possible

- Assist in weekly cleaning schedule

- Assist in disposing of trash, boxes, cans and bottles in their proper receptacles

- Trains new employees as assigned by management.

- Ability to multi-task and may help with minor food prep or packaging

- Assist in keeping the Deli and kitchen area clean and organized

- Follow the prescribed opening, closing and procedures

- Completes daily cleaning routines and executes deep cleaning projects on a routine basis or as needed.

- Inspects equipment and tools to ensure proper working order and addresses as needed.

- Report any situations of concern to Prepared Foods Management team.

- Attends applicable onsite or offsite trainings

- Specialist Duties:

Adhere to scheduled shifts and be ready for work when the shift begins.

- Follow instructions; respond to management direction.

- Maintain a professional working relationship with, and communicate relevant information to coworkers

- Safety and Sanitation Responsibilities:

- Ensure department and back-stock areas are maintained in clean, orderly condition, following all guidelines.

- Wear proper clothing during shift, consistent with current store and department uniform and appearance standards.

- Avoid injury; demonstrate proper lifting techniques and follow proper steps in the event of an injury.

- Follow accepted food safety practices.

- Handle all store equipment with care; observe all safety precautions and assist others in doing so.

- Follow DFC safety policy at all times and assist in maintaining all areas of the store in safe condition.

- Report unsafe, or potentially unsafe conditions.

- Staff Relations:

Maintain professional working relationship standards within department. Assist co-workers with interpersonal problem solving where/when appropriate.

- Abide by all DFC policy and procedures as specified in the DFC Employee Handbook.

- Perform other duties as assigned by management.

ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES

To perform the job successfully, an individual should demonstrate competencies in the following matters:

- Problem Solving

Identify and resolve problems in a timely manner.

- Customer Service

Manage difficult or emotional customer situations.

- Respond promptly to customer needs.

- Solicit customer feedback to improve service.

- Respond to requests for service and assistance .

- Adaptability

Adapt to changes in the work environment.

- Manage competing demands.

- Deal with frequent change, delays, or unexpected events.

- Ability to switch tasks at management request .

- Attendance / Punctuality

Be consistently at work and arrive on time.

- Arrive at meetings and appointments on time.

- Dependability

Respond to management direction.

- Work flexible hours including nights and weekends and adjust to business needs.

- Commit to long hours of work when necessary to reach goals.

- Complete tasks on time or notify appropriate person with an alternate plan.

- Work Quality

Demonstrate accuracy and thoroughness.

- Look for ways to improve and promote quality.

- Accept and apply feedback to improve performance.

- Monitor own work to ensure quality.

- Work Quantity

Meet productivity standards.

- Complete work in timely manner.

- Strive to increase productivity.

- Work quickly.