Policy Control System (PCS) Administrator

Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

We are looking for a Policy Control System (PCS) Administrator to join our Corporate Compliance and Governance team in Sofia. This is the central, hands-on role behind our Policy Control System: the place where every corporate policy and controlled document is registered, version-controlled, approved, published and eventually archived.

It is an excellent opportunity for someone with a strong administrative and process background who wants to build a career in corporate governance. You will work closely with the Director of Corporate Compliance and Governance, who will guide the work and share the more complex governance decisions with you as you grow into them. Full in-house training on the Policy Control System technology is provided, and there is a clear path to take on broader ownership of the function over time.

If you are meticulous, well organised, confident dealing with colleagues across many different functions, and you enjoy being the person who keeps everything accurate and traceable, we would love to hear from you.

Job Description

Your Influential Mission: You Will...

- Maintain the Policy Control System as the single, authoritative source of truth for all corporate policies and procedures.
- Apply and enforce the agreed identification codes, naming conventions and formatting standards for every controlled document, so that lineage and traceability are always clear.
- Carry out the final administrative review of submitted documents before publication, and check that versioning is correct so a new document properly supersedes the one before it.
- Coordinate with departments across the business to confirm that stakeholder feedback has been incorporated and that each document has the required sign-off before release.
- Manage the release of finalised documents into the central repository, keeping them accessible to the right user roles and restricted from everyone else.
- Configure access rights and permissions in the system according to defined user roles and security levels.
- Look after the full document lifecycle: storage, retention, decommissioning and archiving, in line with company policy and legally required retention periods.
- Protect published documents using the agreed technical settings, so that final versions cannot be altered.
- Deliver practical training to document owners and approvers on how the system works, and keep records of who has been trained.
- Support internal audits by producing complete, traceable documentation and audit trails, and help log and track the remediation of any findings.

Qualifications

Components for Success: You...

- Have two to four years of experience in an administrative, document control, process or policy-related role within a corporate environment.
- Write and edit to a genuinely high standard in English. Your written English needs to be strong and precise, because you will be reviewing and improving formal corporate documents.
- Are highly proficient in Microsoft Word, including styles, section breaks and templates, and comfortable keeping a large set of documents to one consistent corporate look.
- Are meticulous and rigorous with detail, and take pride in following defined procedures exactly.
- Communicate confidently with colleagues at every level and across very different functions, from finance and tax to compliance, legal, technology and people teams.
- Can work independently on agreed directives, manage your own workflow and prioritise without close supervision.
- Apply common sense and logical problem solving to process issues that a system alone will not resolve.

You'll Get Extra Points for...

- Experience in technical or policy writing, or in preparing formal documentation for a large organisation.
- Any qualification, certification or formal training in corporate governance, risk or internal control.
- Exposure to corporate group policy areas such as AML, anti-bribery and corruption, data protection or information security.
- Experience supporting a legal, company secretarial or governance team, or working alongside legal professionals.
- An understanding of what a publicly listed company needs from its policies and reporting, beyond the words on the page.

Thrive in a culture that values...

- Additional premium health insurance, including children up to 18 years old.
- An additional monthly allowance of 280 BGN net: 80 BGN in food vouchers and 200 BGN paid with your salary.
- A hybrid model with flexible working hours and work-from-home days, based at our office at the European Trade Center on Tsarigradsko Shose Blvd.
- 20+ vacation days, a fully covered Multisport card, annual salary review and annual bonus eligibility.
- Company-sponsored training, modern offices and IT equipment, corporate discounts, regular team events and a refer-a-friend bonus programme.
- Accuracy, accountability and doing things properly the first time.
- Straightforward communication and genuine collaboration across functions.
- Progression: we would rather grow someone into greater responsibility than stand still.
- Internal mobility, with support for people who want to develop across the wider business.
- Diversity of thought, inclusion and responsible business practices.

Additional Information

HOW TO APPLY?

In addition to your CV, please add a brief motivation letter covering your goals, your current experience in policy administration, document control, corporate governance or related fields, and your experience working in a corporate environment. You can write it in the comment section at the end of the application page (under "your message to the hiring manager").

Please note that candidates must already hold a valid permanent right to work in Bulgaria; relocation is not supported for this position.

CORPORATE COMPLIANCE & GOVERNANCE

The Corporate Compliance and Governance team sits at the centre of how Playtech operates as a listed group. The team works with every corporate function across the business, from finance, tax and legal to technology, security and people teams, making sure the standards a public company is expected to meet are built into the way we work. Joining the team means learning the corporate side of the business quickly and being trusted with work that has real visibility.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.