Customer Operations Manager

NokiaUnited StatesHybridFull-timeMid level, 2–5 yearsListed 3 hours ago

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About this role

As a Customer Operations Manager at Nokia, your core mission is to Deliver Better Customer experience by Orchestrating Planning & Delivery Operations for Hyperscale Customers, Drive Improved execution planning, Predictability and Fulfilment

You have:

- 15+ years of experience in Supply Chain Management, Order fulfilment
- Bachelor's degree or equivalent practical experience
- Expertise in Kinaxis, SAP, MS Office tools
- Proficiency in Requirement Analysis, Stakeholder management, Process Improvement
- Strong communication skills and ability to manage complex relationships

It would be nice if you also had:

- Experience with AI Agentic tools
- Familiarity with Hyperscale Business and requirement