SDI Executive (Italian speaker)

A Day in the Life:

We are currently looking for an Italian Speaking SDI Executive to join the Collections team. As an Italian-speaking SDI Executive, you will provide support to the Collections Department through specialised administrative services and functions.

We need a quick learner with the desire to deliver exceptional service levels, with an eye for detail and who has the ability to think and act independently!

What You’ll Do:

- Process electronic invoice rejections within timeframe set by the Italian Revenue Agency (Agenzia delle Entrate)
- Use online tools to create Italian PPS numbers (Codice Fiscale)
- Use online tools to verify VAT registration number.
- Propose updates to Master data when error or changes in Company data are identified
- Liaise with other department
- Use GAR and Optimo as search tools for document retrieval
- Support ad hoc projects as assigned by management

What We’re Looking For:

- Fluency in Italian and English is essential
- Experience working in a regulatory environment
- Previous Credit Collections or Accounts Receivable experience is an advantage
- Experience with document management systems; knowledge of GAR is an advantage
- Strong attention to detail and sound decision-making skills
- Demonstrates flexibility, with strong analytical and organisational skills
- Proficiency in Microsoft Word and Excel is required
- Excellent communication skills and strong technical focus
- Strong analytical skills, with the ability to create clear and effective reports
- Highly organised, with the ability to prioritise tasks effectively

What You’ll Strive For:

- Department focus areas including : ensuring electronic invoicing compliance, maintaining accurate customer master data, supporting operational efficiency, and delivering high-quality customer and business support services.
- Successful performance in key areas including: timely processing of invoice rejections, accuracy of customer data maintenance, compliance with regulatory requirements, and effective cross-functional collaboration.
- Key Performance Metric 1 : Process electronic invoice rejections within the timelines established by the Italian Revenue Agency (Agenzia delle Entrate), maintaining compliance and minimizing billing disruptions.
- Key Performance Metric 2 : Achieve and maintain a high level of accuracy in the creation and validation of Codice Fiscale and VAT registration numbers, ensuring data integrity and regulatory compliance.
- Key Performance Metric 3 : Identify and recommend master data updates in a timely manner, contributing to improved data quality and reduced invoice processing errors.

What You’ll Get:

- Hybrid/flexible working arrangements
- Work from Abroad: Up to 20 days annually
- 22 days holidays on hire rising to 27 days with service
- Birthday Leave: 1 day off per year
- Paid Maternity, Adoption & Paternity Leave
- Occupational Pension Scheme – non-contributory auto enrolment on commencement. When you contribute 3-5%, Hertz will match and add 2%
- Life Cover payable at 4 times base salary
- Income protection for long term illness
- Employee car rental discount in corporate locations which can also be extended to friends & family
- Access to compressive online learning platforms
- Tuition support through Staff Development Programme
- 10 days paid study leave & paid exam leave where exams fall during work hours
- Professional membership fees paid annually where membership relates directly to role
- Bike to Work & Travel Pass schemes.
- Employee Assistance Programme: Counselling, coaching, advisory services 24/7 365 days per year for employee and family
- Occupational Health support
- Christmas savings scheme
- Perks at Work: Lifestyle discounts