About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.
What you will have an opportunity to do:
We are looking for a highly motivated, guest-focused Host to join our team! This seasonal morning position plays a key role in creating an exceptional dining experience.
As a Host, you are the first and last impression our guests have of the restaurant. You will warmly welcome guests, manage seating arrangements, and support the service team in delivering memorable hospitality. The ideal candidate is friendly, organized, quick on their feet, and enjoys creating positive guest experiences.
This is an excellent opportunity for someone looking to begin a career in the hospitality and restaurant industry. If you enjoy connecting with people, thrive in a fast-paced environment, and take pride in providing outstanding service, we'd love to meet you.
Shift -6:00 a.m. to 3:00 p.m. (including closing and cleanup duties) Ending time could vary based on business needs.
What You'll Do
- Greet guests as they arrive and thank them as they depart
- Monitor dining room seating and table availability
- Manage waitlists and provide accurate wait-time estimates
- Ensure guests are comfortable and cared for while waiting
- Answer phone calls and manage reservations
- Arrange tables to accommodate larger parties
- Support the restaurant team in delivering outstanding guest service
What are we looking for?
- Friendly, professional, and outgoing
- Strong communication and customer service skills
- Able to multitask in a fast-paced environment
- Reliable and punctual
- Previous cash handling experience
- Previous restaurant experience is helpful but not required
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Position Details
- Seasonal Part-Time Position
- Immediate Start Available
- Assignment expected to continue through January 9, 2027
- Weekend and holiday availability required due to peak business periods
Compensation:
$2.80
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$2.80
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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