Director, Sales Operations

*This is a remote- US- Based position. Candidates must be willing to work EST hours on a regular basis.

Are you excited about building the operating system behind a high-growth global sales organization and partnering directly with executive leadership to improve sales execution?

Do you thrive in hands-on environments where you can translate complex business challenges into practical solutions through data, systems, and process innovation?

About our Team

Nexis® Solutions, as part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our award-winning, flagship Nexis® research platform. By enabling fast access to a vast universe of enriched data with intelligent technologies, Nexis Solutions empowers business, media, non-profit, government and academic organizations worldwide to quickly discover actionable insights that enable confident, performance-driving decisions.

About the Role

We are seeking a highly hands-on Head of Sales Operations to help build the operating system behind the evolution of our global sales organization. Working closely with the Global Head of Sales, you will combine strategic leadership with practical execution, driving improvements in sales effectiveness through data, systems, reporting, and process optimization. This role leads a small team while remaining an active contributor who is comfortable building solutions directly within Salesforce, Gong, and related sales technologies.

Responsibilities

- Partner closely with the Global Head of Sales and sales leaders globally on key priorities, operating challenges, and opportunities to improve execution.
- Identify inefficiencies, process gaps, and friction affecting sellers and managers, and develop practical solutions.
- Improve how Sales operates internally and how it works with functions that directly affect the sales motion, including Marketing, Pricing, Legal, and RevOps.
- Bring structure to ambiguous problems and help move important initiatives from discussion to execution.
- Simplify processes where possible while introducing greater discipline and accountability where it improves performance.
- Personally design and build the Salesforce and Gong reporting environment used to manage the global sales business.
- Create visibility into new business, renewals, pipeline creation, seller activity, opportunity progression, campaigns, win rates, sales cycles, deal size, aging, and other key sales metrics.
- Translate management questions into dashboards and reporting at rep, manager, regional, and global levels.

Requirements

- Strong experience in Sales Operations, Revenue Operations, Sales Effectiveness, or a similar role supporting a complex sales organization.
- Demonstrated experience personally building Salesforce reports and dashboards.
- Experience using Gong or similar platforms to understand and improve sales execution.
- Strong understanding of enterprise sales, including new business, renewals, pipeline management, forecasting, activity, account planning, and performance management.
- Strong analytical skills and the ability to turn data into clear management insight and action.
- Commercial judgment and the ability to quickly understand how a sales organization works and where it can improve.
- A highly hands-on operating style and a strong bias toward action.
- Experience leading a small team and working across a global organization.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. 1


Primary Location Base Pay Range: Home based-New York $130,200 - $241,800. 

U.S. National Base Pay Range: $118,300 - $219,800. Geographic differentials may apply in some locations to better reflect local market rates.

Base Pay Range for CO is $118,300 - $219,800. Base Pay Range for IL is $124,200 - $230,800. Base Pay Range for Chicago, IL is $130,200 - $241,800. Base Pay Range for MD is $124,200 - $230,800. Base Pay Range for NY is $130,200 - $241,800. Base Pay Range for New York City is $142,000 - $263,800. Base Pay Range for Rochester, NY is $118,300 - $219,800. Base Pay Range for OH is $112,400 - $208,800. Base Pay Range for NJ is $149,765- $239,235.


This job is eligible for an annual incentive bonus.





Application deadline is 10/30/2026.


We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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